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Curry Acura

Scarsdale, NY

4.9
1,685 Lifetime Reviews Review Dealership
2020 Precision Team Award Winner & 14-Time Award Winner 2020 Consumer Satisfaction Award Recipient Michael D. Miele, Curry's General Manager believes that "our success is accomplished by the tenure of our staff" Curry always has a great selection of new and certified vehicles, plus other frontline makes & models

685 Central Park Ave

Scarsdale, NY

10583

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Showing 1,685 reviews

March 14, 2009

"They are the worst car dealership I've ever been to...."

- Khrismatic2

They are the worst car dealership I've ever been to. Please beware, they treat some of their customers like second class citizens!! They sold me a car with issues (nothing major) and tried to rip me off. When I called them out on it, the used sales manager Bruce got upset and huffed and puffed like a troll. Nick was all about making his sales. He didn't care what was wrong with the car as long as he sold one. Very poor service over all. I wouldn't recommend anyone to buy a car there, especially women of minority.

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Recommend Dealer
No
Employees Worked With
Bruce Sarno and Nick F.
December 11, 2008

"I bought MDX on 2001 and RL for my dad on 2005. Since..."

- spycameras

I bought MDX on 2001 and RL for my dad on 2005. Since then I bought BMW X5 from a dealer in NJ. Looking back, I must say I was well treated at Curry Acura on both sales and service comparing to BMW dealers. Yes, I went to several BMW service centers because one would treat me like if this X5 would be the last car I would buy for my life and when I went to the other, they simply treat me like a dirt. I remember when I had a small rattling noise coming from the back of the MDX. Three service men got in the car, including the rep crouching down at the back of the car, and drove around until they found the source of the noise. Also remember when the heating unit broke about 5000 miles past the warranty, when I complained, they replaced it for free. And the sales people including the manager will do their best to make the deal in professional and friendly manner. You can't find these kind of service in BMW dealers. They think they will keep on selling BMW even with crappy service. Well think again, I probably will be buying 5 or more cars in the future but BMW will not be on my list. Oh, by the way, BMW cars are assembled in South Carolina, not in Germany like the sales person told me.

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Recommend Dealer
Yes
Employees Worked With
Don't remember
December 11, 2008

"I bought MDX on 2001 and RL for my dad on 2005. Since..."

- spycameras

I bought MDX on 2001 and RL for my dad on 2005. Since then I bought BMW X5 from a dealer in NJ. Looking back, I must say I was well treated at Curry Acura on both sales and service comparing to BMW dealers. Yes, I went to several BMW service centers because one would treat me like if this X5 would be the last car I would buy for my life and when I went to the other, they simply treat me like a dirt. I remember when I had a small rattling noise coming from the back of the MDX. Three service men got in the car, including the rep crouching down at the back of the car, and drove around until they found the source of the noise. Also remember when the heating unit broke about 5000 miles past the warranty, when I complained, they replaced it for free. And the sales people including the manager will do their best to make the deal in professional and friendly manner. You can't find these kind of service in BMW dealers. They think they will keep on selling BMW even with crappy service. Well think again, I probably will be buying 5 or more cars in the future but BMW will not be on my list. Oh, by the way, BMW cars are assembled in South Carolina, not in Germany like the sales person told me.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
don't remember
October 04, 2008

"My friend bought her 2008 Acura MDX at Curry Acura, she..."

- AnthonyL88

My friend bought her 2008 Acura MDX at Curry Acura, she said why don't you go see my sales person Frank. Even before we went to Curry Acura, we spoke to Frank twice and explained my situation. After I got home work, I went to pickup my friend and we drove up to Curry Acura. We saw Frank and then he said what's the story? He said you said 2 months? I was like WHAT?? I said we never said 2 months was remaining on the lease. Frank knew it was 5 months and he was playing the game which didn't make us happy at all. He walked away and helped another couple, while we waited in the lounge for over 1 hr. Frank the sales guy never came to see us or say sorry for making you wait so long. Finally, my friend and I had enough and we walked out. This is the second Acura dealer that treated their customers like $hit. Rallye was the other one. Paragon Acura is not any better. I really don't know what's wrong with these Acura dealers. I gave Acura Headquarter and complained about all of these dealerships. I was going to buy a MDX, but I went to Lexus of Manhattan and got treated like King.

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Recommend Dealer
No
Employees Worked With
Frank in Sales
May 05, 2005

"Visited dealership with hopes of purchasing acura..."

- zebraone

Visited dealership with hopes of purchasing acura pre-owned vehicle. Salesman promised rebate if car was viewed in 2 days. When showed up, salesman recanted story, said we were calling him a liar and told us to leave. Have never been treated so rudely. Salesman and manager didn't even try to find a different car that may have been better priced for our needs.

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Recommend Dealer
No
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