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D'Arcy Hyundai - Service Center

Joliet, IL

4.9
455 Reviews
Call Service Center (815) 725-5200

455 Reviews of D'Arcy Hyundai - Service Center

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March 22, 2024

Had a slight alignment issue with our New Venue , called John Wagner and he got us in the very next day. Great service More

by Tommyg1814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

D'Arcy Hyundai responded

Thank you for using our service department. We are happy John was able to take care of your vehicle needs asap. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409 -4905

Helpful
September 07, 2023

Friendly, prompt and professional. Nick was amazing. Got me in early with very little wait. Definitely found my new dealership for service. More

by dande7875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Sep 08, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to stop in and allow us the pleasure of working with you and helping you with your vehicle needs. We are glad Nick was able to assist you and get you in and out. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
September 06, 2023

Excellent service for my oil change and love the valet service. Great time saving service!! More

by Beth Ciszek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to stop in and allow us the pleasure of working with you. We thank you for your feedback and are happy to hear you enjoyed your visit and service while working with Dominick. We do our best to ensure you are taken care of every step of the way. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
August 24, 2023

always had a good experience with D' arch work was done in a short time More

by leebabybean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy Hyundai experience. We are happy to hear you had a good experience while here with John Miniuk. Please let us know if there is anything more, we can do for you. We look forward to working with you on your next visit. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725 -5200

Helpful
August 17, 2023

Very nice and efficient. The waiting area was clean. Very knowledgeable. Sent email confirming the work More

by tracycm52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think
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Aug 25, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy Hyundai experience. We are happy to hear you had a pleasant experience while here with Frank. Please let us know if there is anything more, we can do for you. We look forward to working with you on your next visit. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725 -5200

Helpful
August 11, 2023

Considerate, polite staff. Work was done quickly and all questions answered. Quality care counts! Thanks! More

by usmcbmc
Recommend Dealer
Yes
Employees Worked With
Not certain who I met with but he was excellent! sorry
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Aug 16, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy Hyundai experience. We are glad you were able to get answers you needed, quickly and efficiently; If there is more that we can do for you, please don't hesitate to reach out. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
August 01, 2023

They definitely need a better waiting area. I know that is coming with the new facility. The wait was fine for a Saturday. I think they forgot to rotate my tires but not really a big deal. Over More

by datastve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
July 28, 2023

quick in and out for software update was very please with the service dept. ansered all my questions. More

by maria.bazan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember his name in the service dept.
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Aug 03, 2023 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
July 22, 2023

Was handled by John Wagner perfectly. Couldn't ask for a better service experience. Thank you. More

by tstaab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
July 20, 2023

Friendly staff. Quick in-and-out software update. Austin and reception personnel seemed to understand my concerns. More

by Lumpy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davis
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Aug 03, 2023 -

D'Arcy Hyundai responded

Thank you so much for visiting our service department. We appreciate your feedback and kind words. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

Helpful
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