DARCARS Chrysler Jeep of Waldorf

BEWARE GET A CARFAX FOR THE CAR YOU BUY EVEN IF ITS NEW. If I could give them a minus 5 Stars I would. On March 31 2020 I purchased what I thought was a new 2019 jeep grand limited that had 48 miles. My hus If I could give them a minus 5 Stars I would. On March 31 2020 I purchased what I thought was a new 2019 jeep grand limited that had 48 miles. My husband got to the dealership while they were cleaning the car. My husband as several questions on items that he thought were unusual on a new car. Dust in the inside which the sales rep Frank started it was probably from wax when they cleaned it. Also some little scratches where Frank also dismissed by saying you could buff that out. I felt he was honest. Well that was my big mistake. It wasnt till we got it home that my husband said something here is fishy and decided to run a carfax and we found out the jeep had been in an accident. I was just devastated, I couldn't believe it. That information was never disclosed to us. NEVER and I was there for several hours. Well needless to say we went back got our money back and went to koons in tysons corner who were wonderful to work with. I want to warn all of you. If you want a car from this place RUN A CARFAX even if it's new. I have also reported them to darcars corporation. Just do sad that they could try to get away with something like this. More

Terrible customer Service I scheduled my jeep for an oil change. They confirmed my information. I dropped my car off to have the oil changed, they confirmed my information. I p I scheduled my jeep for an oil change. They confirmed my information. I dropped my car off to have the oil changed, they confirmed my information. I picked up my jeep and was told my package had expired and they charged me full price. I had called early in the year to get an oil change but they didn't have a mechanic available for 2 weeks so I went and paid elsewhere. If they had taken me my package would not have expired. The manger of the service department as well as the dealer could have cared less. They said they didn't really care about reviews. They also sent me on my way with very low tire pressure on a rainy day. More

BEST JEEP DEALER IN THE AREA FAST COURTEOUS SERVICE. REASONABLE COST. This is the third Jeep Grand Cherokee I have bought at this dealership since 2011. Salesmen went out of th FAST COURTEOUS SERVICE. REASONABLE COST. This is the third Jeep Grand Cherokee I have bought at this dealership since 2011. Salesmen went out of their way to get the Jeep I wanted at a good price. Service advisors have give accurate estimates about time and cost for service and made recommendations about things discovered during inspections. I recommend this dealership to friends. More

Service teams Service Team was great. very kind and has great manner. I would recommend this dealer to anyone on my friends and familie. Thanks to you all!! Service Team was great. very kind and has great manner. I would recommend this dealer to anyone on my friends and familie. Thanks to you all!! More

An excellent Jeep purchase! I had a FABULOUS experience here on Monday: Tiara Simmons, Elliott Davis, and Ali Dadrast all worked so hard (for many hours!) to find me the best dea I had a FABULOUS experience here on Monday: Tiara Simmons, Elliott Davis, and Ali Dadrast all worked so hard (for many hours!) to find me the best deal. They were also incredibly patient with my daughter, and had no problems helping to keep her occupied while I was involved in the process of purchasing a brand new (beautiful and perfect!) Jeep. Bravo! It's hard to find genuine customer service these days, and I greatly appreciated it here today. Thank you so much! More

Exceptional service Adel and his staff really made the whole car buying experience smooth and fun. They were friendly, knowledgeable, patient and great listeners. I re Adel and his staff really made the whole car buying experience smooth and fun. They were friendly, knowledgeable, patient and great listeners. I really enjoyed working with them and will definitely recommend them to my friends and family. More

Fantastic team I bought my Jeep back in 2015 and been in love with it ever since. The team a Waldorf Jeep are amazing from the sales men and women to the mechanic wh I bought my Jeep back in 2015 and been in love with it ever since. The team a Waldorf Jeep are amazing from the sales men and women to the mechanic who do my oil change. More

Awesome experience It was an Awesome experience. The wait time was minimal. It was the most painless car buying experience I've ever had. I would definitely refer to f It was an Awesome experience. The wait time was minimal. It was the most painless car buying experience I've ever had. I would definitely refer to family and friends. More

Was amazing Was really good service am soo happy come your dealer thanks for give a good deal and the rest personal was soo good persons am soo excited thanks Was really good service am soo happy come your dealer thanks for give a good deal and the rest personal was soo good persons am soo excited thanks More

Service at WCP is always enjoyable with Kenny at the helm! Tell him what and when and he will find the time convenient for you every time. is always enjoyable with Kenny at the helm! Tell him what and when and he will find the time convenient for you every time. More