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DARCARS Toyota of Frederick

Frederick, MD

4.4
1,542 Reviews

5293 Buckeystown Pike

Frederick, MD

21704

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Showing 1,542 reviews

April 10, 2012

Jesse was very helpful throughout the process, but not pushy. We appreciated his knowledge of the product, his willingness to figure out the best deal for us, and his flexibility with hours that were con More

by DougHm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 27, 2012 -

DARCARS Toyota of Frederick responded

Hi DougHm, Thanks for the kind words about Jesse. We appreciate the time you took to post this review and more importantly we value your feedback as a customer. Regards, Jason Waltrup General Manager

April 08, 2012

Chris was a pleasure to deal with. I felt no pressure during my experience. He let me communicate what I wanted in a car and worked with me to assure I received all of those wants. I never felt like I wa More

by Matt85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Santiago
Apr 09, 2012 -

DARCARS Toyota of Frederick responded

Hi Matt, Thank you for the kind words! I am glad that Chris was able to take care of you! Enjoy the Camry SE! Regards, Jason Waltrup General Manager

March 30, 2012

2005 Solara Convertible: The mechanic overfilled my engine oil by 3 or 4 quarts. When I checked it, the level on the dipstick was twice what it should have been. Upon startup, the car smoked like a c More

by schwartzendruber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 27, 2012 -

DARCARS Toyota of Frederick responded

Thanks for the feedback. We realize that bringing your car in for service is never easy and especially so when this is the experience that you have. We will use this to improve our processes in the future. Regards, Jason Waltrup General Manager

March 27, 2012

Jesse made my selecting and purchasing of my new Corolla the fastest and easiest car purchase that I have ever experienced. His pleasantries and sincerity made for an ideal car buying atmosphere! More

by Kinkis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 29, 2012 -

DARCARS Toyota of Frederick responded

Thanks so much for the kind words! Happy Motoring.... Let us know if we can ever be of any assistance, Regards Jason Waltrup General Manager

March 21, 2012

Jesse Torreyson was very helpful in my selection of my Tundra. His professionism was most note worthy.He is well versed in the Toyota product and was able to answer all my questions. I have recomended him More

by truckerLou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 22, 2012 -

DARCARS Toyota of Frederick responded

Thank you so much for the kind words about Jesse! He certainly does a great job for us and yes he does know his stuff about Toyota. Please know that we appreciate your business! Thanks Again, Jason Waltrup General Manager

March 13, 2012

UPDATE - We LOVED our 4Runner so much that we came back to Craig less than 6 months later to purchase a second car!! We were not expecting to have to purchase 2 news cars in such a short period of time... More

by lshillinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig McElheny
Mar 13, 2012 -

DARCARS Toyota of Frederick responded

Hi Mrs. Shillinger! Thank you so mucg for the kind words about Craig and your experience! We appreciate it very much and look forward to serving you again in the future. Enjoy the 4Runner and Highlander... Sincerely, Jason Waltrup General Manager

March 13, 2012

On March 8th went to Darcars Toyota in Frederick to meet with Craig and brought a Camry SE 2012. Craig was extremely helpful, knowledgeable, professional, organized, friendly, polite and responsive to all m More

by sunnyside77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig McElheny
Mar 13, 2012 -

DARCARS Toyota of Frederick responded

Hi sunnyside77! Enjoy the Camry in this great spring weather we are having! Thanks for the business, we appreciate it. Let us know if we can ever be of assistance. Regards, Jason Waltrup General Manager

March 12, 2012

Very professional. Not pushy. The staff was knowledgeable and did a great job at helping us decide on exactly what we wanted. We had an idea and did our research before we went to the dealersh More

by mewinpigler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig McElheny, Jesse Torreyson
Mar 12, 2012 -

DARCARS Toyota of Frederick responded

Hi mewinpigler! Thank you for the kind words about our staff. I am glad that they were able to accomodate and help in such a great way. We appreciate your business! Regards, Jason Waltrup

March 09, 2012

Meet this wonderful person an wegmans (my job) just know that this was going to be the place where I purchased my car great great person to deal with More

by foreverurban1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jessie
Mar 09, 2012 -

DARCARS Toyota of Frederick responded

Awesome to hear! I love Wegamans! Stop in and say hello sometime... Regards, Jason Waltrup General Manager

March 09, 2012

I received a letter from the dealer, inquiring if I was interested in trading in my 2010 Priusfor a new or used car. I went in and decided to trade for a new 2012 Prius, as usual the sales man and the fin More

by sarek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Torreyson
Mar 09, 2012 -

DARCARS Toyota of Frederick responded

Sarek, It is awesome to hear how Jesse took care of you! We appreciate your loyalty to DARCARS Toyota of Frederick! Regards, Jason Waltrup General Manager

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