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DARCARS Toyota of Frederick

Frederick, MD

4.4
1,542 Reviews

5293 Buckeystown Pike

Frederick, MD

21704

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Showing 1,542 reviews

December 05, 2022

Great effort on the part of these gentlemen! I was able to close the deal for a new Tacoma in one day! More

by randal.livingston
Recommend Dealer
Yes
Employees Worked With
Ahmed Elbardisi, Tyler Weaver, Donnie Moulton
Dec 06, 2022 -

DARCARS Toyota of Frederick responded

Randal, we're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Toyota of Frederick. Drive safely!

November 12, 2022

Excellent service with Tony and Toyota management. They doing they job very good for customers. More

by priyanthaf56
Recommend Dealer
Yes
Employees Worked With
Tony Araujo
Nov 14, 2022 -

DARCARS Toyota of Frederick responded

We're delighted to hear that Tony and the DARCARS Toyota of Frederick team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

November 11, 2022

The higher-ups, not the sales people or sales managers, slam the sales people with "market adjustment" fees that have to be added on. As a result the car buying experience isn't great even for returning cu More

by NoLongerACustomer
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Some Dumb Higherup
Nov 14, 2022 -

DARCARS Toyota of Frederick responded

Hi... on behalf of our team, I'm very concerned to read this. Can you please give me a call at 760-215-1758 so we can discuss your experience? Thank you! - Arianna

Nov 16, 2022 -

NoLongerACustomer responded

I'll definitely call you if you publicly claim I'm wrong and will sell new cars like the Plugin Hybrid Sequoia or Hybrid Highlander at MSRP. Otherwise, what's there to talk about?

October 14, 2022

Process was simple and quick. Toni was extremely professional and friendly. We were able to finalize everything within a couple hours. Will definitely purchase from here again More

by dandjsplace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Araujo
Nov 14, 2022 -

DARCARS Toyota of Frederick responded

We're honored to have earned your business with our professionalism and excellent customer care at DARCARS Toyota of Frederick! Thank you for taking a moment to commend Toni for their hard work, and congratulations from all of us on your new car!

September 30, 2022

I love this dealership! They have always gone above and beyond to help us out. Our salesman Sam Owen was helpful kind and courteous! And Eric in financing was also helpful, More

by donna4716
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo the General Manager was also very helpful and kind! , Sam Owens, Eric Hintz
Oct 03, 2022 -

DARCARS Toyota of Frederick responded

Donna, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Toyota of Frederick team to assist you with your automotive needs, and we hope you have many happy miles in your new car!

September 07, 2022

After hearing fabulous remarks about DARCARS Toyota of Frederick from one of your receptionists named Sam S. (who had recently purchased her Corolla LE at this location), I decided to check it out. She s More

by Just.tracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Owens, Geo Cornejo
Sep 08, 2022 -

DARCARS Toyota of Frederick responded

We are thrilled to hear that from start to finish you had a five-star service experience working with our DARCARS Toyota of Frederick team. Thank you for posting a review and mentioning Geo and Sam! We look forward to assisting you in the future.

August 02, 2022

Had a pleasant purchasing experience. Sam answered all my questions and let me test drive the car to my content. Was patient while I compared the vehicle to others at different dealersh More

by Truearrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Owens
Aug 09, 2022 -

DARCARS Toyota of Frederick responded

Your review is everything we hope to see! We're thrilled that Sam was the ideal salesperson for you. From everyone at DARCARS Toyota of Frederick, enjoy your new ride!

July 16, 2022

Gerick and Ernie were really helpful through the entire process! So happy w my car! More

by yenory.e.orozco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Angel , Ernie Kunz, Eric Hintz, Gerick Allen
Jul 22, 2022 -

DARCARS Toyota of Frederick responded

We are thrilled to hear that from start to finish you had a five-star service experience working with our DARCARS Toyota of Frederick team. Thank you for posting a review and mentioning Gerick and Ernie! We look forward to assisting you in the future.

July 15, 2022

I had a wonderful buying experience from start to finish. Ernie was extremely communicative and easy to reach! More

by ariana.rigsby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Kunz
Jul 22, 2022 -

DARCARS Toyota of Frederick responded

Ariana, we're honored to have earned your recommendation! Ernie will be delighted that his professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!

July 05, 2022

This Guys are amazing and so professional. My first contact was Jim just over the phone he was great, then I met him in person, he was more friendly and willing to help. When I was at this de More

by Julia Camerieri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Owens, Jim Higgins Jr
Jul 06, 2022 -

DARCARS Toyota of Frederick responded

We're honored to have earned your recommendation! Jim and Sam will be delighted that their professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!