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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
542 Reviews

542 Reviews of DCH Academy Honda - Service Center

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March 07, 2022

Great service as usual, which is something that I always know and expect once I take my car to Academy Honda for any repairs or even just questions. George Chatzopoulos is the most professional Service Advi More

by MFZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda. Your feedback and rating mean a lot to us. We're glad George was able to help, and we hope to see you again! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 06, 2022

Thank, time in the service department thr shortest I have ever encountered. I was very pleased. More

by ppeter0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 04, 2022

The associate taking care of me was very courteous she explained everything in great detail. I was extremely satisfied. Even the gentlemen in parts whom I contacted first went out of his way to help me. More

by msld123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashad Deeb
Mar 05, 2022 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 03, 2022

Sylvester accommodate me rightway and took care of problem very kind person and nice clear communication with customers More

by madhuvaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

DCH Academy Honda responded

We are very happy Sylwester provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 03, 2022

Nice service nice car Like it lot Steering is great Love to drive as driving Honda 18 years More

by mushtaq107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 03, 2022

They were able to address and fix all of the issues for my vehicle promptly More

by CASSIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

DCH Academy Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Academy Honda. We look forward to having you as one of our valued customers for many more years to come! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 02, 2022

Great service from great personnel. They were honest and knowledgable. Can’t say enough about the crew More

by rvtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Dominick Garretson
Mar 02, 2022 -

rvtm responded

Great job

March 02, 2022

Employees were nice and give information of what need to be done if they find any problems. Waiting time igood. More

by Zenaida Chan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the young fellow who greeted me at the door and Ron as I remember is one of the nice guy.
Mar 02, 2022 -

DCH Academy Honda responded

Zenaida, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 02, 2022

Service stuff is very professional and accommodates your needs. My car was there for service and they made it very convenient for me to drop it off and pick it up More

by maxves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art
Mar 02, 2022 -

DCH Academy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 01, 2022

Dirty and unprofessional. They did not give me the key fob for my rental car and spoke to me rudely like it was my fault demanding I return the car immediately. More

by Pattyjhickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know who I dealt with.
Mar 18, 2022 -

DCH Academy Honda responded

Patty, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

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