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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
542 Reviews

542 Reviews of DCH Academy Honda - Service Center

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December 06, 2023

Jordan was a great service advisor. Very on point and knowledgeable. Helped me every step of the way More

by Vinpizza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

DCH Academy Honda responded

Thank you for your very kind review. Jordan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

November 25, 2023

Quick and job done efficiently. It was my first time getting my oil changed at a Honda dealership. Will return More

by ROBERT.JONES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Modzelewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lepore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Academy Honda, Robert, we look forward to having you as a valued customer for many years to come! Best Regards, Joseph Lapore General Manager

November 02, 2023

Great professionalism, excellent service, turn around time fastest Ive ever experienced. Would recomend to everyone. More

by KISSEL68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Best Regards, Joseph Lapore General Manager

October 28, 2023

Jenna is always so helpful and accommodating when we bring our vehicles in for service. She is always pleasant and willing to go out of her way for us. More

by JENAVERSANO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

October 28, 2023

We did the test drive the day before we purchased the car. When we went to pick the car up it was almost closing time. We didn't bother to do the test drive again. My wife drove the car to home. We found More

by Nargis Akthar
Recommend Dealer
Yes
Employees Worked With
Jude Pallone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

DCH Academy Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Best Regards, Joseph Lapore General Manager

October 28, 2023

George is very accommodating and always takes time to explain what needs to be done on the car. We appreciate his hard work. More

by Jmccaig480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear George delivered such a great experience! Best Regards, Joseph Lapore General Manager

October 28, 2023

I have found the dealership to be very well organized and prepared for any and all issues. More

by rjhook726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Academy Honda, we look forward to having you as a valued customer for many years to come! Best Regards, Joseph Lapore General Manager

October 28, 2023

I had a positive experience, and would strongly recommend working with them. Service was top notch. More

by JOEWEB18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Best Regards, Joseph Lapore General Manager

October 28, 2023

Great service as always! ! Got out quickly. Always a pleasure at Honda and the renovations are looking good! More

by MINANN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason our car mechanic
Oct 30, 2023 -

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Joseph Lapore General Manager

October 28, 2023

I was very impressed with my first service visit to your dealership, the service was professional and fast, and the waiting area was 1st class, with this being said I'm very happy with my new 2023 Honda rid More

by TRENTONTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Congratulations on your new 2023 Honda Ridgeline! Best Regards, Joseph Lapore General Manager

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