DCH Freehold Toyota

The whole front team spammed emails and texts to get my attention. Then, when I asked for the out the door price, they wanna ignore me and say the car is sold. Ruthless tactics attention. Then, when I asked for the out the door price, they wanna ignore me and say the car is sold. Ruthless tactics More

I’ve bought five cars from DCH. Made an appointment today to get two cars. One cheaper car for my college age daughter and a 4 Runner for me. We test drove 3 cars for my daughter an Made an appointment today to get two cars. One cheaper car for my college age daughter and a 4 Runner for me. We test drove 3 cars for my daughter and really liked the third one. We tried to negotiate the price down 1,000 and were told it couldn’t be done, and there were no further discussions. At that point, we had been there all day because the sales person Jim was doing several things at once so we were kept waiting many times. I decided to test drive the 4Runner to see if I liked it, which I did. I told them the car needed to have the transmission fluid changed because it was very low and it was brown. They said they would see if they can do it themselves or credit me $300. Other than that, They would not negotiate on the price at all. I know what the vehicle is worth, and they wouldn’t bring the price down even a little. The only thing they did was support their argument by showing me how much other cars had sold for in the area. And that was the end of the conversation. That’s the first time I’ve ever left DCH Toyota without a car. it was a very disappointing experience and the wait was pretty long given that we had an appointment. We still need two cars so I guess I will just have to go somewhere else which is very disappointing, because I’ve always had a great experience there. More

This dealership treated us like we were VIPs. They had just what we wanted and worked with us all day. I cannot say enough nice things about the client advisor Vincent Vitolo. He was patient and They had just what we wanted and worked with us all day. I cannot say enough nice things about the client advisor Vincent Vitolo. He was patient and made us feel like we were family. Just a very nice helpful person. We bought a Tacoma and are thrilled with our purchase and the price. We will buy another truck there in the future. More

I had a very pleasant experience at this dealership. I was able to trade in my Jeep for a Toyota Corolla. Was give a fair price. Ann and the team at Freehold Toyota worked diligently to get me the bes I was able to trade in my Jeep for a Toyota Corolla. Was give a fair price. Ann and the team at Freehold Toyota worked diligently to get me the best deal. Very pleased. More

My husband and I have been dealing with this dealership for over 10 years. They work hard to make you happy whether its a lease or buying a car. We've shopped around, but find it hard to match the courtesy for over 10 years. They work hard to make you happy whether its a lease or buying a car. We've shopped around, but find it hard to match the courtesy and support DCH gives you. More

We bought our first Toyota Sienna and through out the process Ian Michael was very helpful, right from the first visit till the delivery of vehicle. Thank you Ian for all your support and making the enti process Ian Michael was very helpful, right from the first visit till the delivery of vehicle. Thank you Ian for all your support and making the entire process smooth. More

Extremely knowledgeable. Ian knows his product and quickly process the paperwork and get my car Ian knows his product and quickly process the paperwork and get my car More

We purchased our first toyota today, Ann was very helpful, made the process easy and delightful one for us. Thanks Ann and Freehold Toyota. helpful, made the process easy and delightful one for us. Thanks Ann and Freehold Toyota. More

Best car buying experience I have had in 30 years. Painless process- No sales nonsense, no pressure, no over selling. Ann Kaplan was a delight to work with - respectful, informative, responsive. I lov Painless process- No sales nonsense, no pressure, no over selling. Ann Kaplan was a delight to work with - respectful, informative, responsive. I love my beautiful new RAV4 XLE. I will definitely buy my next car at this dealership. More

Respectful, polite and kind. Ian is extremely helpful during the complete process. My second purchase with him. Extremely satisfied. Such an asset! Ian is extremely helpful during the complete process. My second purchase with him. Extremely satisfied. Such an asset! More