I had a wonderful experience with DCH Lexus of Oxnard. Scheduling was easy, and they had the appointment available that worked with my busy schedule. The check in of my vehicle went smoothly, Sammy assisted me, and he was friendly and efficient. I was then taken to Adriana who took care of getting me into a loaner, and she was an absolute delight!! She put me in a new RX350 which I enjoyed driving very much. Phoung called me with a recommended repair in addition to the service that I was in for, he called the warranty provider, and took care of the repair that was covered under the warranty as well. The service was completed ahead of schedule which was appreciated as I had to get home in the dreaded Friday evening traffic. I checked them out because Costco had a discount coupon, and even though it meant driving there from LA, it was worth it for the savings alone. The folks at this dealership were all very friendly and helpful, my car was all washed when I went to pick it up, I will definitely be back!