We needed a car fast and called up Chris Ladd, given his high ratings. We had an appointment booked and within just a few hours test drove the car, made a deal, and had paperwork signed. Big shout out also to Finance for making that portion fast and painless too. Pick-up was equally easy and quite efficient. The registration, inspection, and plates were handled and my trade-in's plates were canceled by the dealership. Chris was super friendly, not pushy, and a pleasure to deal with. Highly recommended!