Imperial Toyota

Received awesome customer service from the service department they greeted me and directed where i should go I was there for a sticker and a remote car starter Lucas was my service agent and he was department they greeted me and directed where i should go I was there for a sticker and a remote car starter Lucas was my service agent and he was efficient and professional i give them 5+++ thank you for your great customer service More

Purchased Toyota USA a 2020 toyota 4runner from Imperial Toyota of Milford back in 2021 brand new on May 5th per my sales agreement I purchased a brand new vehicle. After bring up multiple warrant Imperial Toyota of Milford back in 2021 brand new on May 5th per my sales agreement I purchased a brand new vehicle. After bring up multiple warranty concerns before my bumper to bumper warranty expired I was told by Imperial Toyota of Milford I was not allowed to bring my vehicle there for service. I then brought my vehicle into another toyota dealership who explained to me my warranty has been expired for over 1 year. Imperial Toyota lied and internalized all of my service saying it was covered under warranty up until then. The vehicle was put into service in 02/2020 at the dealership who owned they vehicle before Imperial Toyota. Imperial Toyota did a swap and took inventory as a left over 2020 new never sold or registered toyota 4runner. I purchased the vehicle as new in May of 2021. I have called Toyota USA to open a case. There response was we don't sell or service vehicles we just build them . So the dealership lied and sold me a vehicle that was not new, the dealership Imperial toyota refuses to do anything for me , TOYOTA and Toyota usa refuse to do anything for me. All my TOYOTAS are for sale ! More

5 ⭐️ for the excellent service BoB Eric Desiee and Majeel they are an asset to Imperial Car definitely going to recommend them to my family and friends. They where professional and efficient answering all they are an asset to Imperial Car definitely going to recommend them to my family and friends. They where professional and efficient answering all my questions and making the experiences relaxing for me. Thank you again Kellyann More

Nice dealership , five star , I don’t have any problems buying my car . Friendly peoples buying my car . Friendly peoples More

Sales Consultant (Majed) was easy to work with. Also he took the time to go over options and help set up data and phone too. The paper work for the final sale was easy and quick . i would recommend Also he took the time to go over options and help set up data and phone too. The paper work for the final sale was easy and quick . i would recommend Imperial to family and friends. More

Majed Abdalla and Imperial cars are the best. It’s our third car with Majed and we’ll be back in the future as well. It’s our third car with Majed and we’ll be back in the future as well. More

Everyone was very easy to deal with, no back and forth or waiting a long time for anything! Majed was a great salesman! waiting a long time for anything! Majed was a great salesman! More

Majed was a great salesperson and he was able to help us get into a newer vehicle before our new baby arrived. Even with some challenges with a title from the vehicle we were trading in, the process was sea get into a newer vehicle before our new baby arrived. Even with some challenges with a title from the vehicle we were trading in, the process was seamless. Highly recommend this dealership. More

I came in late in the day had not serviced here before, Gene D came out greeted me and got my vehicle checked in Gene D came out greeted me and got my vehicle checked in More

I highly recommend this dealership and my wonderful service advisor, Roger Barron! He got me in and out quickly! service advisor, Roger Barron! He got me in and out quickly! More