Thanks to Jaime, who has been there for some time. She knew my issue and got me an appointment right away. I was treated like a king (even though the computers were all down) I left my truck and was called over the phone promptly to come and get my truck which was all set.
The staff was so helpful and very knowledgeable! I went to get an oil change in a snow storm and even though they were closing, they still took my car and made my time there enjoyable. I was in and out within an hour and Tony was so wonderful! Josh who worked on my car explained what he did to my car in detail and was a pleasure to work with!
After a tire blow out on the highway, DCH Toyota was able to take my car in order the tire and provide a multi point inspection to make sure no other damages occurred from driving on the flat not realizing it had blown out before placing the spare on. They also provided an emergency rental car quickly and got me on my way.
Everyone, especially Jeff, were courteous, professional, helpful, and full of integrity, which matters a lot to me. I need to know that I can trust people to look out for my best interests, even in a challenging business environment. Thank u Jeff, Julie, and my mechanic. 😜🙃😘💕
Jamie Stewart was very knowledgeable, efficient and personable. I also appreciated so much the ride home while the service men were working on my vehicle. Then valet dropped my car off at my workplace when it was ready. I was blown away at how they made it all about me and my needs.