Back

DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
6,927 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 6,928 reviews

July 15, 2022

I am Only doing business with Wappinger Toyota to maintain my warranty. Will not recommend More

by robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew
Jul 18, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback, Robert. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

Jul 18, 2022 -

robert responded

How can dealer not have my email address when I keep getting emails? I have called number and no one knows what I am talking about @ times before someone was supposed to .get back to me You have all my info from several purchases , service etc been months

Jul 19, 2022 -

DCH Wappingers Falls Toyota responded

Dear Robert, Please call me directly to discuss. There is no info in this review to contact you. I can be reached at 845-296-4261, Please leave a message if you don't get me live. Thank you, Ben Carlson 845-296-4261

July 15, 2022

Always friendly never pushy and work on cars is the best quality very informative on what is needed to keep your car running well More

by Amber823Dawny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera (in Service)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Ciarra Arias
Jul 18, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

July 14, 2022

They fixed the problem and we're great about working with my warranty and the sales team More

by LUCKYLEFTY84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Jul 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

July 14, 2022

Ripped me off on the purchase of my new car. Would not reccomend Wappinger Toyota for new car purchase More

by robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew
Jul 18, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback, Robert. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

July 14, 2022

They are willing to negotiate prices and explain and show need for the service needef More

by EK.PAMPEREPAWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

July 14, 2022

The service for the annual inspection (free) and routine oil change and service was convenient and courteous. Made it very easy to drop off and pickup at times that worked for me. Thank you. More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

July 14, 2022

After buying a car is usually a good feeling. But left this dealership feeling like we got taken advantage of. More

by justine.keehner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daryl Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Jul 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback, Justine. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

July 14, 2022

I’ve been using this dealership for 12 years and always very pleased with the service Very professional More

by madfeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera (in Service)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Ciarra Arias
Jul 15, 2022 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and loyalty to our dealership!

July 13, 2022

After meeting Jenn (who works for your dealer ship) mother I reached out to Jenn letting her know what I was looking for in Rav 4 Hybird, color interior/ exterior, sunroof, etc.,... she found a car bei More

by LISAM601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Korwatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera (in Service)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Ciarra Arias
Jul 14, 2022 -

DCH Wappingers Falls Toyota responded

Lisa, thank you for the excellent five-star review! It sounds like our team went above and beyond to assist you and provide you with outstanding service. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

July 13, 2022

Tom Hackett is a terrific customer service rep. Direct and project confidence and follows up with my concerns. It was a pleasure working with him. More

by Rodney Dow
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Tom!

...
208
...