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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,748 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,748 reviews

January 10, 2022

Excellent customer service. The dealership fixed.a small hole in my tire with no charge. More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

DCH Wappingers Falls Toyota responded

Abby, we appreciate you taking the time to leave such great feedback! We're so happy our team could assist you and provide you with excellent service.

January 09, 2022

Staff is friendly and knowledgeable. Was greeted by salesman upon entering the showroom and did not have to wait. Well stocked inventory! It was very busy with a lot of people in the showroom that day More

by Jacki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel
Jan 10, 2022 -

DCH Wappingers Falls Toyota responded

Jacki, we appreciate you taking the time to provide such great feedback! It sounds like our team went above and beyond to assist you and provide you with outstanding service. We truly appreciate your kind words and hope to see you again in the future!

January 08, 2022

Best place to get your car! Everybody here is nice and they give you exactly what you need. More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Wilfrin Quezada
Jan 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review, Elizabeth!

January 08, 2022

I was very happy with the service. They determine the problem and was able to fix it. More

by DIPERNO23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We look forward to working with you again in the future!

January 08, 2022

I Had A Very Good, Salesman Kurt, He was Very Professional and He made, My car buying experience Great. They were Very Good with the Speediness of retrieving the Title for My Vehicle, No run arou More

by PilarShalon572
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel
Jan 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Kurt!

January 06, 2022

Service was prompt and efficient but very costlyAlso, I Service was prompt and efficient but very costly Also, I was very dissatisfied with the fact that they emptied my trunk space and did not replace thi More

by DANAGOSTO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jan 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

January 06, 2022

Came in for recall to 2020 Highlander low fuel light being inaccurate per dealer rep. There was no issue with the light coming on late prior to the service, but once they did the recall service update, More

by mazurkfsflip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jan 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

January 05, 2022

After dropping a vehicle off for service, received a quick response explaining all required work with pricing before authorization to complete. Quick turn-around and exceptional customer service. More

by Jbonse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Jan 06, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we look forward to working with you again soon!

January 05, 2022

I really like the dealership you have a lot of different cars and the people are very polite they make you feel very comfortable More

by ABERRIOS55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Naeem Randall
Jan 06, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 30, 2021

Excellent Customer Service!!! Kudos to the Entire DCH Family especially the Mechanics &Technicians for always doing a Superior job. More

by DARRYLSNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chickey, Pinkal Patel, Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano, Alexis Dominick
Jan 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! We're so happy our team could assist you!

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