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Dallas Lease Returns

Dallas, TX

5.0
6,754 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,754 reviews

February 11, 2023

Sindy was very helpful in getting us timely information and maintaining consistent communication with us to get the deal done. Highly recommend her. She is very professional and easy to work with. More

by Brenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sindy and our team, and we look forward to working with you again.

February 11, 2023

I worked with Eric to purchase and he was great! This was a very pleasant experience, process was smooth and easy. More

by Ella.meyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Dallas Lease Returns responded

Thanks, Ella, for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

February 11, 2023

Everyone was welcoming, friendly and understanding. The attentiveness we received as a whole was beyond a dealership I've ever seen we all felt very comfortable and informed my 2 & 3 year old would agr More

by Sonja Blea
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Sonja, for choosing Dallas Lease Returns!

February 11, 2023

Very great customer service! ! From the moment we arrived to signing forms. All went smoothly and got more than expected. I would highly recommend this dealer to anyone looking to More

by jesus escudero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Jesus, please do not hesitate to let us know. We are always happy to help!

February 10, 2023

This is our fourth vehicle we have bought from Dallas Lease Returns - we love them! NOT YOUR TYPICAL DEALERSHIP. No pressure.. they are there to help you buy the car that best fits your tastes and More

by Denton Daddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris and our team here at Dallas Lease Returns.

February 10, 2023

Dallas Lease Returns is a great car dealership with friendly staff and high quality cars. More

by j.washing092
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 10, 2023

Literally THE best experience I’ve ever had hands down! ! Brad is such a down to earth and straight forward person, he provided such a trustworthy and efficient process. The dealership alone gives off a saf More

by adara.jackson3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2023 -

Dallas Lease Returns responded

We are very happy to hear that Brad provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 08, 2023

Best car buying experience I’ve had in a while, no pressure ever, Kayla was unreal how fast she responded even while she was out of town. I was an out of state buyer and she took care of everything, h More

by Jamesfaucett33
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to write this fantastic five-star review, James. Our customers are our top priority, and your feedback is greatly appreciated. We look forward to sharing your compliments with Kayla and our crew. Congratulations on your new vehicle, James!

February 08, 2023

Fabian took great care of me and got me into an SUV that fit my budget and lifestyle. He was also honest and upfront about what was the best choice for me. More

by bryan.cahanin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Feb 08, 2023 -

Dallas Lease Returns responded

Thank you, Bryan! It's great to hear that Fabian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

February 08, 2023

Fantastic experience. Out of the 20+ vehicles I have purchased in my life, this was by far the quickest and easiest process. Chris was spot on. He listened and was found e More

by Dwdonahoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again.

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