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Dallas Lease Returns

Dallas, TX

5.0
6,758 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,758 reviews

June 28, 2022

Blanca has helped my family get three cars so far. I always said when I was ready to get a car of my own, I was going to call her. She helped me find not only an affordable vehicle but exactly what I More

by Kalia King
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Dallas Lease Returns responded

Kalia, It's fantastic to hear that Blanca provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

June 27, 2022

James was my salesman he was very professional and helpful! HIGHLY recommend! Staff was very friendly and environment clean! More

by Shae S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Jun 28, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that James was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 27, 2022

We came in looking for a specific vehicle only to find out that we overlooked a missing feature that we needed. Carl took us back to his office and we disuccsed exactly what we were looking for with spec More

by LKB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Jun 28, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 27, 2022

I recently purchased a vehicle from Carl White and he was professional and made the entire process easy and stress free from start to finish. If you’re in the market for a new vehicle I highly recommend comi More

by heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Jun 28, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

June 27, 2022

Very great experience and very helpful. Willing to work with you and help you out. More

by nolanmelancon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 27, 2022

We all know the spiel. Walk in to the dealership and you’re immediately bombarded by sales people. Working with Chris was quite the opposite. He’s patient with your questio More

by Alejandro Beltran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

June 26, 2022

Compared to most dealerships, Brad listened to our needs and didn’t try to just sell us a car but also get our credit up so we can help for future mortgage. Best experience by far, I would 10/10 recommend! More

by Angelina M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 26, 2022

I worked with Richard Bell, and he was a joy to work with. No sales pressure, just outstanding customer service and professional! Over the years, I have worked with many salesmen, none compare with Mr. More

by Ttpp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

June 26, 2022

Richard Bell my sales agent was top notch, Very attentive and understanding to my needs he contacted me on several occasions when he had the vehicle I wanted in inventory. Finally the right one I said i want More

by Vtrich007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 25, 2022

Edgardo Silva is the best person to do business with. He explains everything and answers all the questions. Best experience ever purchasing a vehicle. Will recommend Edgardo and Dallas Lease Returns to More

by Sunsankwest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

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