Damerow Ford

I am thrilled to share the incredible experience I had with Damerow Ford It was evident from the start that customer satisfaction was their top priority. Throughout the process, Tyson & Shiram disp with Damerow Ford It was evident from the start that customer satisfaction was their top priority. Throughout the process, Tyson & Shiram displayed a level of professionalism and expertise that exceeded my expectations. They took the time to understand my needs and preferences, guiding me through their extensive inventory to find the perfect match. What truly stood out to me was their commitment to transparency and integrity. There were no hidden fees or surprises, and every step of the purchasing process was clearly explained. It was refreshing to work with a team that prioritized honesty and integrity above all else. Thanks to the dedication and hard work of the staff here, I am now the proud owner of a fantastic Raptor. I cannot recommend them highly enough to anyone in the market for a new car. Their exceptional service and dedication to their customers truly set them apart. More

I recently had the pleasure of purchasing a vehicle from these guys, and I cannot speak highly enough of the experience. The staff went above and beyond to ensure that I found the perfect SUV for my need these guys, and I cannot speak highly enough of the experience. The staff went above and beyond to ensure that I found the perfect SUV for my needs, taking the time to understand my preferences and budget. The sales team was incredibly knowledgeable about their inventory and patiently answered all of my questions, making the entire process smooth and stress-free. They provided transparent pricing and never pressured me into making a decision, which I greatly appreciated. Once I made my selection, the financing process was efficient and straightforward. The finance manager explained all of my options clearly and helped me find the best financing solution for my situation. What truly sets them apart is their commitment to customer satisfaction. Overall, my experience at Damerow Ford was nothing short of exceptional. I highly recommend them to anyone in search of a new vehicle. Thank you to the entire team for making my car buying experience enjoyable and hassle-free! Will be referring all of my family & friends here!!! More

Get rid of Tyson Tavolazzi. When he couldn't get the $1,050 payment that he wanted he told us that we should allow our other vehicle to be repossessed so it wouldn't hinder our When he couldn't get the $1,050 payment that he wanted he told us that we should allow our other vehicle to be repossessed so it wouldn't hinder our buying power. We said it didn't make us feel comfortable and said no, he then moves on to other very shady sales tactics where he tried to run my wife's credit and said hers was better than mine, fine ok. I asked several times how this was going to work because she's not working. He said they'll make it work. (See email screenshots) Once he gets to the number we were comfortable with, Tyson came back and says the agreement was "greenlit" and final by putting my wife down as a "housewife and using my salary, which I thought was questionable but they're the finance people, I figured they knew what they were doing. . Fast forward, 12 days, they couldn't secure a loan and we now have to return the car. This was after returning to Damerow because they used the incorrect VIN for the contract. I left work early and my wife had to Re-Sign Everything where the initial payment was changed to $729, my wife caught it and they had to reluctantly reprint the contract with the agreed terms. Later that day and the next, they asked for bank statements (which at the time we had just received a large sum of money) this is when the next call comes in and they say they can't finance the car. Even though it was already approved by Ford Motor Company. The finance manager seemed very confused when I mentioned what Tyson had done to our paperwork, he's the one who wrote everything down on the application so that it would work with my wife's credit. They used several tactics just to get what they want. I will NEVER buy from this dealership or possibly step foot in another because of this guy Tyson. Avoid at all costs. They lied to the bank and to us. We are in the process of getting a lawyer cause they're picking up the vehicle on 04/01 (not an April Fools joke) I've got supporting documentation from screen shots, signed contracts and emails from this terrible sales manager. Damerow would be better off if this guy weren't to show his face there. He's deceitful and bad for business Don't do it! The sales guy Larry was honestly the most enjoyable part of the experience. His heart is in the right place but Tyson is definitely not there to help. He's there to make a sale and he failed by lying to the banks and to us. I've purchased a lot of cars. This guy Tyson made this the worst experience ever. Now, my old vehicle which they still have is past due. I would give ZERO stars if I could. Now, we're out a new vehicle, the insurance money and a late payment because they never sent the payoff to my current loan. Tyson uses deception to make a sale. Damerow would be better off without him. After I told him that I'd be posting on yelp and my wife would be contacting the news, he tried calling me twice. He's shady. Stay away! More

My wife and I purchased a used SUV at Demerow Ford, and it was truly one of the best car buying experiences I've had. Their sales staff were not your typical car salesman, meaning they did not try to up sa it was truly one of the best car buying experiences I've had. Their sales staff were not your typical car salesman, meaning they did not try to up sale me on price and were not forceful. I knew what I wanted to spend walking in and they were willing to work with me to meet my budget. They were honest, which made me feel comfortable in making my purchase decision. Bottom line is I trusted them, and they trusted me which is hard to find these days. Shout out to Bradley Edous (Sales Manager) and Ammie Jose in (Sales) as well as the rest of the team for making it a great car buying experience! More

Place is a scam. Just Sold a truck that leaks water inside the truck, and will not fix it or make it right. Want me to pay fir damages and a loaner. Actually just spe Just Sold a truck that leaks water inside the truck, and will not fix it or make it right. Want me to pay fir damages and a loaner. Actually just spent their time trying to sell me a more expensive piece of xxxx off their dealership. More

Bought a 2023 F150 Lightning in January. Truck was totally misrepresented as new but turned out to be used from another dealership with 400 miles on it and none of the perks or "free" subscr Truck was totally misrepresented as new but turned out to be used from another dealership with 400 miles on it and none of the perks or "free" subscriptions that come with a new vehicle. Several promised phone calls were not returned, title and registration were months in the waiting and I could go on and on. That being said about the dealership, the Lightning itself is not ready for prime time in any respect especially with regard to the electronic software. Several of the features do not work or are unreliable; sometimes they do and sometimes they do not. Many of the features of the truck require subscriptions from 3rd parties including a "required" subscription to ATT that should be totally unnecessary with wifi in the garage and a hotspot on my phone when away. NEVER, NEVER buy a 2023 Ford Lightning. Guaranteed, you will regret it. The software in some respects is improving but others are getting worse. There are constant reminders that one should use voice commands while driving. Not only is voice recognition a joke, some commands require another subscription. I could go on but my blood pressure is already beginning to rise. But let me not forget, if you live in a cold climate or one that's just temperate like Oregon, your mileage will be a fraction of the truck's specification in winter time. The vehicle being of such new technology, the quality of the dealership's service center was very important to us but given the sales experience, we will Never, Ever deal with Damerow Ford again. More

Brought my 2017 F150 in for a cam phaser issue. They diagnosed it but had to get the repair approved by my aftermarket warranty company so they charged me a diagnostic fee telling me it would be a They diagnosed it but had to get the repair approved by my aftermarket warranty company so they charged me a diagnostic fee telling me it would be applied to the repair or refunded if the repair was covered by the warranty, which I was totally fine with. Turns out the repair was covered by the warranty but they haven't refunded the diagnostic fee to me. Jose said he would take care of it when I picked up the truck, but no refund. I've called twice a week for a month and the receptionist has left messages to all sorts of managers, and still no word. Damerow will fix your rig, but don't expect any sort of customer service. More

I bought a new F-150 on June 2,2023. Shipped it to alaska. Never recieved title and registration for it till September 6, 2023. They sent it to the wrong town I called Dave Montgomery th Shipped it to alaska. Never recieved title and registration for it till September 6, 2023. They sent it to the wrong town I called Dave Montgomery the general manager 3 times and he never returned my calls. I will never ever do buisness with Damerow Ford again!! James Jakubek More

Never, never, never buy a used car from Damero. Snuck in $6000 in warranties on a 6000 Escape! Had wiper issues, took it in to get fixed 3 times, still doesn't work. Snuck in $6000 in warranties on a 6000 Escape! Had wiper issues, took it in to get fixed 3 times, still doesn't work. More

They tried sneaking in a 4k price hike of car at closing. They did not ho or the sale price, which according to Oregon law, they have sell the car at that price. I have sent them a refistered letter, and wai They did not ho or the sale price, which according to Oregon law, they have sell the car at that price. I have sent them a refistered letter, and waiting for their response. Any other Ford dealership is better than these guys. To to Ron Tonkin ford in Hillsboro. Those guys bent over backwards to make a deal go through for me several years ago. They are truly honest and caring. Damerow are liars and cheats More