I’ve always been a bit leery about salesmen. I had looked for a reasonable vehicle with a a price to match for about a month with no luck. A friend of mine was very happy with his dealer and offered to make a call. Great, right?! One small catch...his car dealer was in his hometown in KENTUCKY and well, I’m from TEXAS!! He made a call and within 5 minutes I had Adam Lynch calling me to explore options. I explained what I was looking for and the price range I was wanting to stay within for my budget. He stayed on the phone with me for about an hour while we looked through vehicles. I found a 2018 Chevy Silverado. Kelli sent me an email to apply. I thought surely it was a lost cause. He said he would work on it. I thought yeah right, he has more hopeful looking apps I’ll get put last. I was so wrong!! Adam worked on my paper work with Mr. Tim. Adam kept in touch with me and was available for any questions I had. I know I mentioned the different states, but I’m talking 1200 miles and a 2 hour time difference as well. I know there were many times he was off the clock and still helping. You think it’s a lot of time and effort to fill out paperwork? Try doing it through the mail!! Thankfully, they made it simple. Paperwork submitted and accepted just left me finding time to get the truck. I had intentions of flying, but they did me one better!! They were able to use my car as a trade-in which meant I could drive my car there and come back in my new truck. Here comes Adam again. It would be 2 weeks before I was able to make the trek to Kentucky. You’d think the deal is done so the salesman has done his job and it’s all over. Nope! Adam kept in touch the whole time...even during my drive. He “wanted to make sure my truck was nice, shiny, and ready for me”. (Paris had 4 inches of snow the day before I was to arrive). My daughter and I arrived about 6:00 pm. Because he was helping other customers, he texted me to let me know he had already made arrangements for me to meet with Mike Brown to turn over my car, grab the keys to my new truck and be on my way. Mike took us to get our things from the car and we were out within the hour! Adam messaged me to check on us on the way home. My overall experience was far worth more than I could have ever imagined. The drive was filled with beautiful scenery and quality time with my daughter. This truck buying experience was the absolute best. 😊
Employees Worked With
Other Employees :
We had an amazing experience yesterday at your dealership. Our sales rep Terrance worked so hard to help us find the perfect fit for our driving & financial needs. I would highly recommend this dealership to friends & family. We will definitely be back next time we need another vechicle.
Employees Worked With
Took truck in for service. Everyone was very courteous and friendly. Service did not take very long at all. Waiting area was very clean and nice.