My husband and I had been scouring ads for the perfect used truck, and knew prices for that model were better in Ohio. Finding a vehicle that was in excellent condition like we wanted, at the right price point, and also at a dealer that seemed reputable was a bit of a challenge. The last thing we wanted was to waste time, effort, and a lengthy road trip. Fortunately, the perfect truck showed up at Dan Hemm. Nikki was the salesperson, and she was informative, helpful, and responsive. After reviewing a lot of photos, and discussing the vehicle with her at length, I felt like there was a good chance it was what we were looking for. Price negotiation was very straightforward and business like, and not filled with the typical dealer excuses, schmucky sales pitches, or strong-arming (I work in marketing/communication, and am very aware when I am being "sold" something. I loathe those spiels). We agreed on a price point after a bit of countering, and I felt good about it. When I arrived at the dealership, our truck was beautiful and as represented. I looked it over, took it on a test drive, and the transaction was finished very quickly with no surprises. Nikki also gave me a ride to the car rental service so I could drop off my one-way rental. I wouldn't hesitate to do business with this dealership again.