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Dan Perkins Subaru - Service Center

5.0

24 Lifetime Service Reviews

1 Boston Post Rd, Milford, Connecticut 06460

24 Reviews of Dan Perkins Subaru - Service Center

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November 05, 2019

"Wonderful person and he gets the job done without stress..."

- Thanks

Wonderful person and he gets the job done without stress or hassle. And takes the time to break down what options your up against and the advantages. Great person and George is excellent I was glad he was there to help me and my family understand what we was doing. And very intelligent customer service wise as well. Thanks again for excellent service. Glenwood Nelson Jr

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Recommend Dealer
Yes
Employees Worked With
George Irizarry(Finance)
Nov 06, 2019 -

Dan Perkins Subaru responded

We are happy to have made this a comfortable and positive experience. Thank you for sharing your story!

March 13, 2018

"Repaired my Flat at Low Cost"

- Kim Mora

Marc Mesidor, the service director gave me a great price on a new tire (old tire picked up a nail on the side this unrepairable) on March 13. I saved 25 dollars over my best quote. I bought the car about one year ago from this dealership. I told them I would buy an Impreza for 400 over invoice. That is the price I ended up paying with no hassle.

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Recommend Dealer
Yes
Employees Worked With
Marc Mesidor
Mar 14, 2018 -

Dan Perkins Subaru responded

At Dan Perkins Subaru, we pride ourselves on our ability to your meet your needs. We were happy to be able to exceed your expectations. Thank you for choosing Dan Perkins Subaru!

April 26, 2017

"Above and beyond.. "

- Rob D.

I purchased a Used car (non-suburu) from them this past Winter. Recently, while using my A/C for the first time it did not work. Although I was past the CT Used Car Warranty by time, the dealer was quick to set me up with an appointment, provide a rental car for me, and paid for my A/C compressor to be replaced at another dealer as my car is not a Suburu. My satisfaction doesn't come from getting something for free, it comes from this dealer's thought to go above and behind when it wasn't required. Special thanks to David O. in Service for his professionalism and speed I'm getting my car fixed and returned to me. Many thanks!

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Recommend Dealer
Yes
Employees Worked With
David Ortiz, Paul Dempsey, and Avrom Sevell
Apr 27, 2017 -

Dan Perkins Subaru responded

Customer Satisfaction means the world to us. Thank you for taking the time to let us know!

February 02, 2017

"thanks for working with me"

- pawnshopgirl

Had an issue with my car and we all came together with a suitable resolution for everyone! - thanks so much to Shawn Hayden & Shelley Traumer for everything!!! Both great to work with!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Hayden, Shelley Traumer
Feb 13, 2017 -

Dan Perkins Subaru responded

Dan Perkins Subaru is committed to delivering top customer service to all of our guests. We are happy we could do the same for you. Congratulations on your new Subaru!

October 20, 2016

"Great Service and More!!"

- Hawner

I took my vehicle in for service last week. I was greeted by friendly and professional staff. The service manager jumped right in and explained everything they would be doing and assisted with my transportation to work. I received a call during the day telling me my vehicle was done and suggested a service that I should have done soon. The service team at Dan Perkins Subaru are wonderful. Thank you Marc Mesidor for a great experience. I will be recommending you to all my friends and family.

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Recommend Dealer
Yes
Employees Worked With
Marc Mesidor
Oct 21, 2016 -

Dan Perkins Subaru responded

Thanks for taking the time to leave such a great and thorough review. Customer satisfaction means a lot to us and are happy we could meet your expectations. We are looking forward to seeing you next time. Thanks again.

March 01, 2016

"Trouble with my Bluetooth "

- phin1336

I've been having trouble pairing my phone to my 2015 Forester for a few days, I was driving home and found myself at Dan Perkins Subaru. I explained my problem to Gina she called, as she put it her Bluetooth specialist John we went to my car and within minutes my phone was paired and all my contacts where downloaded. Can not thank you enough for taking the time to help me out without an appointment my gosh you guys rock!

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Recommend Dealer
Yes
Employees Worked With
Gina, Marc, Shana, John
Mar 02, 2016 -

Dan Perkins Subaru responded

We are happy to hear of your positive experience! Thank you for taking the time to leave such a great review. Congratulations on your new Subaru!

March 01, 2016

"subaru super service!!"

- chazman

I have been a subaru owner for the past 12 years and have brought my cars to Dan Perkins Service for all of my cars during that time. I can not thank them enough, this time around, for taking care of all of my car service needs with professionalism, concern, and friendliness on top of that! They have repeatedly made me a happy and loyal customer! Marc Mesidor the service manager, Gina and the entire service team, including the tech guys under the cars work hard and it shows.

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Recommend Dealer
Yes
Employees Worked With
Marc,Gina,Dave
Mar 02, 2016 -

Dan Perkins Subaru responded

We are happy to have made this a comfortable and positive experience. Thank you for sharing your story! Congratulations on your new Subaru!

February 17, 2016

"An utter waste of time..."

- DisappointedWithDanPerkinsSubaru

Before I even dropped off my car, I had confirmed with them TWICE that my catalytic converters would be repaired under warranty. I called when they left a message asking about their service, and they confirmed yet again that the repairs were under warranty and that my car was ready to be picked up. I got there and no repairs were done because apparently now, my warranty did not cover it. They called me about the service (this time it was not an automated message), and I let them know that right as my car rolled out their lot, my engine was making noises. The lady said her manager, Mark, would contact me. He hasn't and it's been almost a week now. Good job, Dan Perkins Subaru. I'm never buying a car from your dirt establishment nor will I ever go back for any repairs again.

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Recommend Dealer
No
Employees Worked With
Not Marc the manager like I was told I would be contacted by
December 14, 2015

"Appreciate the Great Service"

- Beverly G

My husband and I just purchased a brand new 2016 Outback with Eyesight at Dan Perkins Subaru in Milford, Ct. Our salesman Bob Oshrin was great and we love our new 2016 Outback. However, what really motivated us to purchase our new Outback at Dan Perkins Subaru was the great service department. The service department managed by Marc Mesidor has been taking such good care of our 2008 Outback, that we knew we wanted Marc and his team to also take care of our new Subaru.

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Recommend Dealer
Yes
Employees Worked With
Marc Mesidore (service manager), Bob Oshrin (Sales Associate)
December 18, 2014

"Excellent treatment"

- vjb

I went into the Dan Perkins parts and service department for a minor issue and came out a very happy future customer. I dealt with the parts department before heading over to meet with Marc Mesidor, the service director of this Subaru dealer. Marc was pleasant, courteous, and treated my minor issue like it was really important and so he made me feel important. Like I say it was a minor issue, but he really went out of his way to make me happy. I haven't dealt with this dealership before, but when I'm ready to buy a new Subaru I will definitely go to Dan Perkins. Everyone was pleasant and helpful.

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Recommend Dealer
Yes
Employees Worked With
Marc Mesidor
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