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Dana Ford Lincoln

Staten Island, NY

4.6
7,173 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,174 reviews

August 03, 2021

Haz was a great help. This time around was hassle free. Just bothered about the courtesy car issue but in all I'm understanding and Haz made it a pleasant experience. More

by vidaljimmy121
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Dana Ford Lincoln responded

Haz will be so happy to learn they've made your experience hassle-free and five-star worthy! Thanks so much for leaving us your fantastic review and for being a Dana Ford customer! We'll see you next time!

August 03, 2021

Good service, great inventory and fair pricing considering the current market. I would recommend Dana Ford Lincoln to anyone looking to buy a new car in the Tristate area. More

by m.jeromebrotherton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Dana Ford Lincoln responded

We are honored to receive your support! Thank you! - Dana Ford Team

August 02, 2021

Haz was wonderful in helping me everyone e very nice in service department Hoping they have fixed the problem Haz and Keith in service management were great More

by pattyslats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the names
Aug 03, 2021 -

Dana Ford Lincoln responded

Thank you for the kind words about our service team! We appreciate your business and hope we can be of service to you again in the future! - The Dana Ford Team

August 02, 2021

I was waiting for almost an hour without an update. Unprofessional staff, definitely not customer focused. Process for internal insurance approvals should not be a customers issues especially after an More

by joegabriel103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Ciotola
Aug 05, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Aug 17, 2021 -

Dana Ford Lincoln responded

Joe, thank you again for taking the time to speak with me regarding your service issue. It was a pleasure speaking with you further about the experience you had at Dana Ford Lincoln, and I am glad that we were able to rectify the situation further. If there is anything that you ever need going forward please feel free to reach out to me directly anytime. Danielle ext. 298

July 31, 2021

Thank you Mr. Chang , thank you for you patience and advice, excelent job , good service , good experience.. I recommend it , 👍 Ford Dana at states island is the place! More

by gallardobiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chang
Aug 02, 2021 -

Dana Ford Lincoln responded

We're so glad our team could make your experience worthy of five stars! Thank you for taking the time to leave us your awesome feedback and review! We'll see you next time! - Dana Ford

July 30, 2021

Had truck for 3 months. We had to make 3 lease payments during the time that we did not have a truck to use. Hurt the business More

by Stout
Recommend Dealer
No
Employees Worked With
I do not know who was incharge.
July 30, 2021

The dealership has good service and sales also Very knowledge on what they are doing and try to get you what you need very fast More

by porkypie63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Farag, Lynda Buttermark, Harley Schick, Patrick Ciotola, Jasmine Jackson
Aug 02, 2021 -

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford, and for your business. We are thankful to have you as a customer.

July 28, 2021

Im on my 3rd car purchased from Dana Ford, my first and second were ford fusions and my newest one is a BMW. There are other cars on the lot so your options are unlimited. The staff especially shawn go More

by Wha wha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Michaels
Jul 29, 2021 -

Dana Ford Lincoln responded

Thank you for the five-star review! It means so much to hear that our team has provided such awesome care to you all these years! We value you as a Dana Ford customer and look forward to seeing you next time!

July 28, 2021

Very attentive had everything I was looking for great sales staff Ryan peters was excellent in all he ‘a did for me when over all the options on the truck More

by glennta501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Pierce
Jul 28, 2021 -

Dana Ford Lincoln responded

We appreciate you taking the time to share this awesome feedback about your experience with Ryan! Thanks for trusting Dana Ford with your business and please don't hesitate to reach out if there's anything else we can do for you!

July 28, 2021

Dana Ford has 2 great service techs who help you with all your need Hasem Radeem and Collin don't know last name the best More

by Gleasonbus7561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Dana Ford Lincoln responded

Thank you for honoring Hasem and Collin! Our team appreciates your support! -Dana Ford

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