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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.4
2,510 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,510 Reviews of Dana Ford Lincoln - Service Center

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May 11, 2023

They picked up my car, changed the oil and checked out a whole list of things on my car. Then they washed it and brought it back to me. A lovely man named Rob White picked up and dropped off my car. More

by maggiemae1361
Recommend Dealer
Yes
Report | Print
May 15, 2023 -

Dana Ford Lincoln responded

Thank you for sharing your experience! We appreciate you trusting Dana Ford with your vehicle and hope you won't hesitate to reach out if Rob & the team can be of service again in the future!

May 11, 2023

fast east service nice clean bathroom courteous good good good fast easy service clean b More

by docusmc2656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Barrow , Eric Iwulski, Arianna Keegan, John Lomando
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May 15, 2023 -

Dana Ford Lincoln responded

Thank you for the positive feedback! We hope to see you again next time here at Dana Ford!

May 08, 2023

Service Center is great to deal with. Knowledgeable folks. Keep me apprised of status of work on the vehicle. More

by tbivona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Barrow , Eric Iwulski
Report | Print
May 10, 2023 -

Dana Ford Lincoln responded

It's great to know that we've done our part to ensure a five-star service experience! Thank you for being a loyal Dana Ford customer!

May 10, 2023 -

tbivona responded

You are welcome

May 08, 2023

Everything was excellent about the service great people great service beautiful and cool people great job.. More

by knicks378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Dana Ford Lincoln responded

We're thrilled to read about your excellent service experience at Dana Ford! Your feedback is truly appreciated, and we are so glad that our team provided great service. Thank you for taking the time to leave us a review!

May 06, 2023

The salesman made promises he did not keep despite multiple conversations in which he promised to send the missing item More

by jimsayegh
Recommend Dealer
No
Employees Worked With
Thomas Busacca
Report | Print
May 08, 2023 -

Dana Ford Lincoln responded

Jim, I'm sorry to hear we didn't leave you with a better impression and invite you to contact me directly so that I can make sure these concerns get taken care of for you. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

May 05, 2023

Overall great service. My parts were ordered and I will bring my vehicle back in when the parts arrive. More

by dbarbaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Barrow , Eric Iwulski, Arianna Keegan, John Lomando
Report | Print
May 08, 2023 -

Dana Ford Lincoln responded

Thanks for sharing your experience with Dana Ford! We are happy to hear that you were impressed with the service and that our team was able to order the necessary parts for your vehicle. We look forward to seeing you soon when the parts arrive!

May 05, 2023

They were very friendly and also very knowledgeable about all aspects of my car and took care of all issues professionally More

by kentay60@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Colin
Report | Print
May 05, 2023 -

Dana Ford Lincoln responded

We're so glad to hear that our team at Dana Ford provided you with friendly and knowledgeable service! We take pride in ensuring that we handle all issues with professionalism. See you next time!

May 03, 2023

Dealership is always professional and efficient. But dealing with Ralp Sibbio is an absolute pleasure and the real reason I remain loyal to Dana. Relationships are everything when it comes to serv More

by MARKRUSSO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Dana Ford Lincoln responded

Mark, we couldn't agree more about the value of relationships with our customers! We're so glad Ralph & the team continue to earn your support and we look forward to seeing you next time here at Dana Ford!

May 03, 2023

Dealership is always professional and efficient. But dealing with Ralp Sibbio is an absolute pleasure and the real reason I remain loyal to Dana. Relationships are everything when it comes to serv More

by MARKRUSSO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Dana Ford Lincoln responded

We're so appreciative of your loyalty, Mark! It's great to hear that Ralph & the team continue to provide you with such fantastic service and we'll be sure to share this kind feedback with them. Thanks for choosing Dana Ford - we look forward to serving you again next time!

May 03, 2023

It’s always a pleasant experience. The staff members are great and curteous. Very informative More

by karen92059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bachrach, Justin Williamson
Report | Print
May 05, 2023 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your business, Karen! We appreciate your kind comments and look forward to your next visit!

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