Was in the market for a new car, but I couldn't decide if I was going to go with a certified pre-owned ("CPO") or brand new GTI. Delilah was very patient during the time it took me to make my decision; no pressure or harassing phone calls. Her and the folks at Danbury VW were very laid back and always available to answer any questions. It took mutliple test drives for me to finally decide to go new. The favorable financing rates on new vehicles also helped. Everyone was really pleasant during the whole experience. Probably the most painless car buying experience I've ever had and that includes about a dozen vehicles.
The only downside was the final price. It was a decent deal on a new vehicle as it was slightly below online published "dealer cost," but there were several dealerships that were willing to do even better. Unfortunately, the other dealers were a 2.5+ hour car ride away and ideally, I wanted to buy the vehicle at the same place where I planned on getting it serviced. In the end, they gave in a little, but they didn't match the offer of the other dealerships. If best bottom line price is the be-all-end-all for you, I doubt you'll find that here. However, If you're looking for best all around car buying experience on a NEW Volkswagen (not CPO as the used car guys at their nearby lot leave a lot to be desired), this is a great place to go.