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26 Reviews of Dave Arbogast Buick GMC - Service Center
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February 08, 2024
Smiles, knowledge and confidence were expressed by each of the team members at Arbogast. I know I'm being treated fairly and respectfully by all the folks at the dealership. of the team members at Arbogast. I know I'm being treated fairly and respectfully by all the folks at the dealership. More
by Rajehughes85
Employees Worked With
Other Employees :
Luke was especially helpful!, Kristin Cox
Helpful January 31, 2024
The service advisor, Luke Meyer, was so patient, knowledgeable and helpful. He helped me load an app on my phone to get reward points which no one has ever mentioned to me. Been coming here for ab knowledgeable and helpful. He helped me load an app on my phone to get reward points which no one has ever mentioned to me. Been coming here for about 20+ years. Very satisfied with their service. More
by swalkerjackson
January 29, 2024
Disappointed to say the least. I have always been pleased with the work the’ve done. This time I had a tire replaced and they didn’t put the spare back where it belonged. They just I have always been pleased with the work the’ve done. This time I had a tire replaced and they didn’t put the spare back where it belonged. They just threw it I. The back of my suv. I had to take it all out and put it back right so I could close it. Very disappointed More
by socexcel
Employees Worked With
Kristin Cox
December 13, 2023
Top Tier Service Experience! Thank you to everyone, from sales staff to advisors! Everyone was top notch! Thank you to everyone, from sales staff to advisors! Everyone was top notch! More
by msosinski
June 25, 2023
Service department is horrible. Been 3 weeks since my appt for a broken window/door control on drivers door. Have not heard a word from the "service advisor " Ethan since then on g Been 3 weeks since my appt for a broken window/door control on drivers door. Have not heard a word from the "service advisor " Ethan since then on getting a replacement control. Will never purchase another vehicle here. My salesman Brandon Hughes was great but the horrible service dept has soured me on this dealership. Never again. More
by wwilliams27
Employees Worked With
Ethan service advisor
April 12, 2023
Will never spend another dollar at this dealership again! Service advisor said her dad and grandfather were owners of car repair shops and she’d been working on cars since the age of 12. She didn’t even kno Service advisor said her dad and grandfather were owners of car repair shops and she’d been working on cars since the age of 12. She didn’t even know which way to turn the nut to loosen lol. GM torque specs weren’t followed by the mechanic, female service advisor had zero customer service skills. Fellow in charge of the service dept (Michael) never offered an apology for GM specs not being followed on my vehicle which caused me an inconvenience. I will tell everyone my experience at this dealership and hope this dealership causes no one else an inconvenience, loss of time, or worse. More
by Len
Employees Worked With
March 03, 2023
Perform the wrong service took three and a half hours to change the oil and a cigarette lighter that was the second trip for the cigarette lighter very poor service change the oil and a cigarette lighter that was the second trip for the cigarette lighter very poor service More
by tpelaston
Employees Worked With
Chrissy service writer
February 20, 2023
Very disappointed, came for service (performed the wrong one), and would not let me speak to the mechanic regarding an issue with diagnosing communication errors the vehicle is experiencing. How does it mak one), and would not let me speak to the mechanic regarding an issue with diagnosing communication errors the vehicle is experiencing. How does it make sense to figure something out with no history of what's happening? Will not return!! More
by Kharmon68
September 22, 2022
I've never had a problem with the vehicle I purchased from Dave Says Yes, and the service department has been so helpful! Their systems were down the most previous time I went to get an oil change, and r from Dave Says Yes, and the service department has been so helpful! Their systems were down the most previous time I went to get an oil change, and rather than have me wait around for it to get back up and running, they covered my bill for the oil change. Great customer service, free snack if you wait on your car to get done. Love it here More
by Loop05
