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David Bruce Toyota Cadillac - Service Center

4.6

29 Lifetime Service Reviews

555 William Latham Dr., Bourbonnais, Illinois 60914

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Jackie Wise, Service Advisor, David Bruce Toyota Cadillac

Jackie Wise

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Lach, Service, David Bruce Toyota Cadillac

Steve Lach

Service
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve LaGesse, Service Director, David Bruce Toyota Cadillac

Steve LaGesse

Service Director
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

August 03, 2018

"Check your tires!"

- Tireless

I brought in my 2016 Avalon for a 20, 000 mile warranty check-up which includes an oil change, tire rotation, etc etc. The day before I had detailed the front of the car , including the two front tires(only). Also noticed a scuff mark on the right front wheel. Upon entering the car after the work was completed I noticed the two front cleaned wheels and the scuff mark on the right front had not changed positions. Hence, the tires were clearly NOT rotated. I can't help but wonder if there was other work not performed and how often this practice takes place, unknowingly to other customers. The car was returned to the shop and the rotation was performed. But clearly my trust in David Bruce Toyota has been tarnished.

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Employees Worked With

Steve LaGesse
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

July 13, 2018

"Best in town"

- Gascard Anderson 1982

I have been to 2 other dealers (Ford - horrible - and GMC - ok) in the area for a purchase (new and used) and they can not even come close to the service and professionalism of the David Bruce employees. I will never purchase another vehicle or get service from any other dealer in the area. David Bruce goes the extra mile always...

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Employees Worked With

Steve LaGesse
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brent Dolliger

July 11, 2018

"Nothing but the Best"

- Broken Knee 3

Long time customer. Big Steve has been and Continues to be Great at his job. Marine Corps values with a lot of auto service savvy..... Thanks as Always Big Steve Greg Rorabaugh

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Employees Worked With

Steve Lach
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jackie Wise

Special Offers

$25 eGift Card Test Drive!!

Receive an INSTANT eGift card when you test drive any vehicle and receive a proposal!

Free Tire Rotation

Free Tire Rotation for Life with Purchase of 4 Tires.

Battery Test

Free Battery Test

Service Center Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Laptop Computers
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • Free Hand Car Wash