I used to like this dealerships service. It wasn’t the least expensive, but I usually got what I needed done without any complications and my car didn’t come out of this place with additional problems. Well, this was $1000 service that they hounded me to get. I finally get it and when I go to get my car, it’s got a giant crack in the windshield and the heat shield is loose so it rattled off the lot. I’m in a hurry to get to work so I go back in to ask what’s up. At least, they passed my inspection, claiming the crack was pre-existing (it was, but not nearly this big), but no apologies. Just a whole lot of mansplaining about how it wasn’t a big deal. Because I was in a hurry to get to work, I wasn’t in the mood to take him to task on this but I’m fuming.