DeCozen Chrysler Jeep Dodge Ram - Service Center

If I could give this place less than one star I would. Service department is full of advisors who are rude and discriminate against their customers. I reached out to the supervisor of this department on t Service department is full of advisors who are rude and discriminate against their customers. I reached out to the supervisor of this department on two separate occasions and nothing was done to rectify the disrespect and discrimination I received on two separate occasions. The whole department is unorganized and seems as if they do not communicate with one another. Horrible customer service do not recommend this place run the other way. More

I continue to use this dealership because of the customer service and when the job is done, is done correctly the first time and I do not have to go back and forth! Joe and there's another young man I call h service and when the job is done, is done correctly the first time and I do not have to go back and forth! Joe and there's another young man I call him the author because he wrote a book, are just so wonderfully polite!! And I don't care anything about winning $100 to say kind words I'm telling you the truth because my truck runs like a kitten purring in comfort and I love it! More

Overall service was better than previous visits. The sales department are always cool, but in the past, the service department was hard to work with. Maybe it was just how the process was set up? sales department are always cool, but in the past, the service department was hard to work with. Maybe it was just how the process was set up? More

Good guys just like to help and make the problem go away no issues will go back no issues will go back More

Hands down the best customer service at a Jeep dealership I've ever had. Nice people who try to accommodate you as best as they can plus they are honest and transparent. I do not want to go anywhere else! I've ever had. Nice people who try to accommodate you as best as they can plus they are honest and transparent. I do not want to go anywhere else! More

It was good customer service.. only 5hing was xoffe machine was not working in waiting area...no big deal at all.. i am happy with their service machine was not working in waiting area...no big deal at all.. i am happy with their service More

I had a very good experience at Decozen Dodge the service guy was very professional and knowledgeable and did a Awesome job guy was very professional and knowledgeable and did a Awesome job More

Always a nice seemless interaction for leasing and service. A truly exceptional experience and the service managers treat people with respect. Hard to find these days. Thank you Tami. service. A truly exceptional experience and the service managers treat people with respect. Hard to find these days. Thank you Tami. More

Decozen really showed Me Courtesy they we're straight to the Point they let me know what I was up Against and I really Appreciated That the Point they let me know what I was up Against and I really Appreciated That More

The worst service,discriminate and races. No costumer skills. Bring my new car ,because engine light ,Bill the mechanics, al the time make fun of me. skills. Bring my new car ,because engine light ,Bill the mechanics, al the time make fun of me. More