DeFilippo Brothers Motor Cars

Everyone was really friendly when i walked into the dealership. They really seemed like they cared and was there to satisfy me. I would and will defitnitly recommend Defilippo Bros. to my family and fr dealership. They really seemed like they cared and was there to satisfy me. I would and will defitnitly recommend Defilippo Bros. to my family and friends. More

I was met by chris and my time spend was friendly,painless and very pleasant. Financing was smooth and equally painless. It was a very professional expierence. Thank you!!! friendly,painless and very pleasant. Financing was smooth and equally painless. It was a very professional expierence. Thank you!!! More

After being turned away from one dealership after another, I walked into Defilippo Brothers with low expectations. Surprisingly, I was put in a car that same day!! Defilippo Brothers took a chance another, I walked into Defilippo Brothers with low expectations. Surprisingly, I was put in a car that same day!! Defilippo Brothers took a chance on me when no one else would and I would highly recommend them to ANYBODY :) More

My initial purchase was pleasant enough, although I found out later that the salesmen screwed up my paperwork so I had to resign it all over again. They were a little flexible on the price, but not so much. out later that the salesmen screwed up my paperwork so I had to resign it all over again. They were a little flexible on the price, but not so much. I had a $100 coupon that they said would be honored but when I looked over the paperwork afterward it wasn't. I purchased a 2006 HHR that was missing several parts of the car including the back flooring in the cargo area. When I asked about it they said they'd take care of it before the sale, but afterward said they couldn't help me. It is a $200 part... I still drive the car around with a piece of plywood as the floor of my $10k car. They have a ignition interrupter in the car... if you don't pay, the car won't start. It took them *3* months to get it to register my payments with me calling them to ask them why it wasn't working even though I'd paid on time. They have an auto-dialer that calls to remind people about their payments that called me for two months before I finally got them to stop calling me about my payments that were already made. All in all, yes, they financed me. I could have gotten financed elsewhere. They didn't have the car I went in for, I found one I liked and they still managed to not fulfill my expectations or anywhere near that. The *only* bright spot in the dealership is Bill Rowe who would help me when I could him on the phone, everyone else would tell me there was nothing they could do. I routinely got answers like, "I don't know" and "Well it registered the payment now, right? I don't know if it is fixed" and "We call everyone, we can't take one person off the list". More

THEY ARE SELLING CARS WITH HIGH MILEAGE AND THEY BRAKE DOWN ALOT. ON DEC 20, 2010, I HAVE HAD TO TAKE THE 1998 JEEP WITH ONLY 67000 MILES BACK 6 TIMES IN A 2 WEEK PERIOD, FIRST IT WAS THE COOLANT SENSOR, DOWN ALOT. ON DEC 20, 2010, I HAVE HAD TO TAKE THE 1998 JEEP WITH ONLY 67000 MILES BACK 6 TIMES IN A 2 WEEK PERIOD, FIRST IT WAS THE COOLANT SENSOR, THEN THE CHECK ENGINE, THEY HAVE A BUNCH OF xxxxxx FOR MECHANICS WHO SAY THEY LOOKED AND YET THE SAME THING. AFTER THE 3RD TIME I TOOK IT TO MY MECHANIC AND HE SAW IMMEDIATE MISTAKES. HE FOUND THE OLD THERMOSTAT IN THE HOUSING OF THE RADIATOR, WHAT PROFESSIONAL DOES THAT?. THE CAR CONTINUOUSLY DOESNT START, AFTER THEM CHECKING FOR THE 4TH TIMES THEY CANT FIND OUT WHY, THEY SEEM TO ONLY LOOK AT ONE POSSIBILITY INSTEAD OF ALL. THE INTAKE AIR HOSE WAS OFF, THE ALIGNMENT WASNT DONE CORRECT, THE CAR PULLED TO THE RIGHT DURING THE TEST DRIVE GOT IT BACK AND IT NOW PULLS TO THE LEFT. DAVE, THE MGR SEEMS TO HAVE ALL THE ANSWERS AND YET HE IS NOT A MECHANIC BY ANY MEANS. DONT TRUST NOTHING THEY SAY OR BUY ANYTHING FROM THEM AND SPREAD THE WORD More

Chris Cox is excellent with his sales technique and approach. He is not at all pushy like most auto sales and very easy to work with. We did have some technical difficulties with the adminstration and approach. He is not at all pushy like most auto sales and very easy to work with. We did have some technical difficulties with the adminstration and getting our registration, but Chris worked diligently to get the matter resolved. Now Maria when speaking with her can be quite nasty and I would prefer not to have ot deal with her. She's quite rude when leaving messages and appears to be bi-polar. At times she sounds nice and pleasant and at other times rude and borderline disrespectful. More

Very helpful have helped me in everyway possible. i had been to a dozen dealers and got jerked around until they took the time to explain my credit, payment and how their program works. They got me into a been to a dozen dealers and got jerked around until they took the time to explain my credit, payment and how their program works. They got me into a payment I could afford and gave me a warranty and helped me get insurance. More

Excellent sales process I have nothing but praise my credit was destroyed an I have improved my credit score 100 pts, people who gave bad reviews have had been repo'd they don't want to make their payme credit was destroyed an I have improved my credit score 100 pts, people who gave bad reviews have had been repo'd they don't want to make their payments If you don't want to pay for yor car go somewhere else More