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DeLong Ford, Inc. - Service Center

Dwight, IL

4.9
128 Lifetime Reviews Review Dealership

128 Reviews of DeLong Ford, Inc. - Service Center

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January 28, 2021

"I have always been treated with respect and Crystal, Joe..."

- pink8lady

I have always been treated with respect and Crystal, Joe & Sam are always cheerful, and helpful. I have never had such great service before. I have been using Delong for service for 11 years now, they are the best. I have bought 2 new cars from sales department from Woody, he's the best.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam
January 15, 2021

"We are always greeted with a smile at Delong's. In and..."

- gmax2

We are always greeted with a smile at Delong's. In and out for an oil change. Staff is always pleasant. We will be back.

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Recommend Dealer
Yes
Employees Worked With
September 09, 2020

"Was in for my oil change, Crystal and Joe always treat..."

- Kaddy

Was in for my oil change, Crystal and Joe always treat you like family service is excellent I was in and out with the COVID-19 you need to get the service done and be on your Way home. Thanks Pete

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Recommend Dealer
Yes
Employees Worked With
August 13, 2020

"My trips to Delong’s service department has quick with..."

- coach.lane_94

My trips to Delong’s service department has quick with excellent results. Chrystal and Joe have been very helpful. They know do their job well and are courteous and friendly at all times.

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Recommend Dealer
Yes
Employees Worked With
April 23, 2020

"2015 F 150 truck"

- Kaddy

Had a scheduled oil change I was in an out and on my way home. The service team at DeLong Is the best, they know what the customers needs are and they are very knowledgeable. Thanks again for the great service.

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Yes
Employees Worked With
April 21, 2020

"Trust"

- Valero Edition F150

Service department is exemplary, always get me in and out quickly. They have my permission to always take care of what ever problem they might find, and that relationship of trust is important to me. This is a quality dealership throughout.

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Recommend Dealer
Yes
Employees Worked With
April 11, 2020

"I had a recall and called and asked when do I want to..."

- hdcrasher

I had a recall and called and asked when do I want to bring in. I’m impressed that they stay on top of things. Very friendly staff.

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Recommend Dealer
Yes
Employees Worked With
April 10, 2020

"Dealing with BJ Johnson and DeLong Ford has been a..."

- billr57

Dealing with BJ Johnson and DeLong Ford has been a wonderful experience, there service department is top notch. I wish that I would have found out about them year's ago. Bill Richcreek

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Emling
March 18, 2020

"The service always is fast and friendly here. Joe was..."

- jjfbb17

The service always is fast and friendly here. Joe was able to schedule me in quickly and get my car repaired as quickly as possible.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Masching
February 25, 2020

"Service was excellent and very fast. I was brought in and..."

- Larryberry54

Service was excellent and very fast. I was brought in and in 20 min I was back on the road. I was met with a smile and a feeling that I was an important customer. I will use your service department whenever I need service

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Recommend Dealer
Yes
Employees Worked With
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