2,708 Reviews of DePaula Ford - Service Center
Very friendly and efficient process. I will continue to do my business with DePsula Ford. I will continue to do my business with DePsula Ford. More
Devin was wonderful to work with. Eveyone i interacted with was professional, personable and kind. The overall atmosphere was pleasant and welcoming I will definitely refer others t Eveyone i interacted with was professional, personable and kind. The overall atmosphere was pleasant and welcoming I will definitely refer others to your dealership. Thank you for everything. More
Lenny is an outstanding person. Very professional and caring about his customers. An excellent representative of De Paula ford. Always recommend him and the dealership to my friends Very professional and caring about his customers. An excellent representative of De Paula ford. Always recommend him and the dealership to my friends and family More
Lenny was great very professional personable and knowledgeable but the multiple point interceptions not so great more worried about selling a service then actually inspecting missed a few easy issu knowledgeable but the multiple point interceptions not so great more worried about selling a service then actually inspecting missed a few easy issues that I know needed to be addressed More
Did several recall fixes before telling me that there was a completely different issue and it would be non drivable. This took over a month and they had said every time I communicated with them through that a completely different issue and it would be non drivable. This took over a month and they had said every time I communicated with them through that month that it would be usable after. Once the recalls were fixed they promptly told me it was not a fixable issue. Complete waste of time and milked the recalls to the max. More
Lenny and the team there at the service department always provide great customer service and have a great attitude I always come to DePaula provide great customer service and have a great attitude I always come to DePaula More
After I got scheduled quickly at my convenience…Lenny greeted me and we discussed the services I needed done…He kept me up to date on an issue that they found…He was knowledgeable ,and explained everythi greeted me and we discussed the services I needed done…He kept me up to date on an issue that they found…He was knowledgeable ,and explained everything I needed done and answered any questions …He made the experience easy quick and I’ll be back to get all my service needs done there…Depaula always does a Great job More
Pick up, delivery and service were professional, efficient and courteous. I continue to be completely satisfied. efficient and courteous. I continue to be completely satisfied. More