Dean Patterson Chevrolet

Took it in for diagnostics, normal, par for the course. They had to put it on the machine so they could charge me $117, even though they called me at least 3 times to ask what was wrong with it. When I t They had to put it on the machine so they could charge me $117, even though they called me at least 3 times to ask what was wrong with it. When I took it in you actually couldn't tell there was anything wrong with it, now it's horrendous. Barely made it home!!!! Never again, and their phone staff in service has a lot to be desired. More

Huge thank you to Alex Koeck for giving us a great experience with dean patterson and getting me into a new comfortable ride thank you experience with dean patterson and getting me into a new comfortable ride thank you More

Great very helpful and made it seem like they wanted a sale from us highly recommend to any 1 looking to buy a used or new sale from us highly recommend to any 1 looking to buy a used or new More

Professional From Our salesman Chris to entire team pleasant experience!!! Highly recommend. Have a great product in Hyundai. Offered me drinks and made sure I was From Our salesman Chris to entire team pleasant experience!!! Highly recommend. Have a great product in Hyundai. Offered me drinks and made sure I was comfortable entire time. More

Salesman lied to us Salesman told us the truck we bought only had 1 owner. Turns out it had 2 owners and it came from auction in New York. Salesman told us the truck we bought only had 1 owner. Turns out it had 2 owners and it came from auction in New York. More

Horrible Salesman Bought a car from the salesman their, Kevin. bought a 2014 Chrysler 300 special edition. Had nice rims and tires, stereo system, all the bells and whi Bought a car from the salesman their, Kevin. bought a 2014 Chrysler 300 special edition. Had nice rims and tires, stereo system, all the bells and whistles. We agree on price and then comes back and tells me owner is keeping the rims and putting factory wheel backs on. Took 2,000 out of the equity of the car and wouldn't drop price, so me and my wife still agree to pay asking price. We left for a couple minutes and came back and car was gone. Kevin tells me they are doing their final inspections. So we go sign the paperwork and come back. Still no car... Kevin says oh it will only be a couple more minutes. I step outside and all the sudden I see the car I just bought come ripping out of the stereo shop right down the street and following him an old Ford Explorer with the nice rims off he car I just bought. They pull in and here while we were signing the paperwork to buy it they were ripping the stereo system out of it and the salesman is like oh yea I forgot to mention the owner wanted the stereo system too. Will never buy a car from Dean Patterson ever again. I will walk everywhere first. More

Rude and ignorant sales manager Was to sale a car to my son in law and daughter sent video of car that it was theirs and then sold it to someone else when I called as a mother he was Was to sale a car to my son in law and daughter sent video of car that it was theirs and then sold it to someone else when I called as a mother he was very rude to me and ignorant would not recommend anyone to purscahse a car from here. There was no talking to this manager at all very very rude More

Timely, courteous and professional The team at Patterson's was able to fix a problem with my 2011 SRX in a timely, courteous and professional manner. I was extremely satisfied in the t The team at Patterson's was able to fix a problem with my 2011 SRX in a timely, courteous and professional manner. I was extremely satisfied in the transparency of what it was going to cost to repair the vehicle. More

You are not alone! They were rude with me when I tried to tell them there was something wrong with our new Tahoe.The engine was making a bad knocking which they told me was normal.After my third attempt, the tell them there was something wrong with our new Tahoe.The engine was making a bad knocking which they told me was normal.After my third attempt, they suggested that since I was a woman, I don't really understand what noises an engine should make! I've since started taking it to another dealer. A remanufactured engine is on its way shortly. The noise I kept hearing is bearings going bad and knocking. One visit and they only had to come out and listen. It was just that easy. These people have no excuse to be in the car business.They are only looking to turn profit at our expense and then do everything in their power to avoid you after the sale. And the owner will not even talk to you. BUYER BEWARE!!! More

Save your money! They don't stand behind their product, their service mechanics couldn't drink a glass of water without screwing it up and with the lies they tell, they could fertilize the midwest. Their their service mechanics couldn't drink a glass of water without screwing it up and with the lies they tell, they could fertilize the midwest. Their idea of GM CERTIFIED USED CAR is to give you the vehicle and see how many things you can find.I just happent to have been a mechanic and found numerous problems with my $30,000 used vehicle that an ASE certified mechanic should have found and that the average joe would probably miss without rolling around underneath. You are trusting that they do the 100+ point check, but they couldn't have. They did attemp to fix it, but caused more problems when the did!And now they won't fix their mistakes now that it is out of warranty. I am in the hole over$1000 on this vehicle. I was warned not to go here, but some people can overreact to small problems. Well, thats why I am here. To tell all that I can to save your money and time and go elsewhere. Even if you buy brand new, any problems are being fixed by morons. They are using the certified program to push sales at the expense of the customer. Numerous attempts to talk to Dean Patterson himself failed.They are only friendly until you are driving off the lot. The pricing was decent,but not when you factor in the horrors that happened. Overall, I feel that I was nothing more than a sucker with a wallet. I will NEVER return to this dealership and if you are here for an honest fact(not opinion), my experience was one that I hope I can help you avoid. Thank You. More