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Dean Team Hyundai

Ballwin, MO

4.8
2,824 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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14754 Manchester Road

Ballwin, MO

63011

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Showing 2,824 reviews

August 22, 2023

Great, friendly team that provided exceptional service. I would come back and recommend them to friends More

by Jmccrary2016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Dean Team Hyundai responded

Hi there, thank you for the 5-star rating and for recommending us to your friends. Don’t hesitate to reach out if there’s anything else we can assist you with.

August 21, 2023

Finance manager could have been more responsive to my calls with regards to the pending refund of my gap insurance policy. More

by Mr. Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Goevert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Dean Team Hyundai responded

Hi Mr. Bill, thank you for your review. We are sorry to hear that your experience wasn’t perfect. If you have further questions, let us know and we can share our general manager's contact.

August 21, 2023

We just got a Hyundai Tucson and were extremely pleased with our experience at Dean Team. Our Salesman, Frank, was extremely informative, laid back, and a pleasure to work with. At no point did we feel p More

by Fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Dean Team Hyundai responded

Hi Fred, thank you for your 5 star rating. We are happy to hear that Frank provided a positive car buying experience. Our customer's satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Please let us know if you need anything else.

August 21, 2023

They were honest and made things go very quickly and smooth. Frank made our family feel very comfortable. More

by wescomike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Dean Team Hyundai responded

Hi there, thank you for choosing Dean Team! Don’t hesitate to reach out if there’s anything else we can assist you with.

August 17, 2023

Awesome buying experience. Andy the salesperson was excellent! Would definitely recommend this dealership. Great job Dean Team. More

by hugheskalan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brion Gaikins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Dean Team Hyundai responded

Hi there, thank you so much for the positive rating. We're happy that had a positive car buying experience with Andy! Please let us know what we can do for you in the future!

August 09, 2023

They are lucky to have Ryan representing them in the market with his professional demeanor. More

by Bart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Clintsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Dean Team Hyundai responded

Hi Bart, we’re glad that you were satisfied with your car buying experience with Ryan. We hope you are enjoying your ride! Please let us know if there is any additional feedback that you would like to share.

August 09, 2023

My car (2020 Genesis G90 with 27,800 miles) has been sitting in their parking lot 9 days and Bill Buchholz can’t seem to get it in to check why the check engine light is on and the car vibrates. It is m More

by GenesisOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Buchholz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Dean Team Hyundai responded

Hi there, thank you for your honest feedback. We’re sorry to hear about your experience and we understand how that would be frustrating. If you would like to discuss this further, please reach out to our General Manager, Matt, at 636 675 4688.

August 04, 2023

I recently bought a Hyundai Elantra working with Andy Miller. Andy spent all the time I needed answering questions, talking through the process and was very personable to work with. It's been awhile sin More

by jmkell5
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Buchholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Dean Team Hyundai responded

Hello, thank you for your review! We're glad to hear that Andy was able to a very positive experience purchasing your Hyundai Electra. We hope you're enjoying your new vehicle. Please let us know if you need anything else!

August 04, 2023

We purchased our vehicle with Dean Team, because of their excellent reputation. Our salesman, Andy Miller, was exceptional and helped us find what we were looking for. He made our experience go smoothly. More

by bwsolo1401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Dean Team Hyundai responded

Hello, thank you for your review! We're glad to hear that Andy was able to provide with a positive car buying experience. We hope you're enjoying your new Hyundai. Please let us know if you need anything else!

August 02, 2023

Proud, happy owner of a new Hyundai Tucson Hybrid thanks to Peter Ostlund! He is so knowledgeable, professional, friendly and hard working that I felt completely secure in finding and purchasing just the ri More

by Fenzor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Dean Team Hyundai responded

Hello Fenzor, thank you for your review! We're so glad to hear that Peter was able to provide you with a positive car buying experience. We are glad that you are enjoying your new Hyundai Tucson. Please let us know if you need anything else!

Aug 07, 2023 -

Fenzor responded

Not sure who "Andy" is, but it was PETER OSTLUND who provided me with such a great car buying experience. He is the reason I am encouraging others to go to Dean Team Hyundai when looking for a vehicle.

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