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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
5,939 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 5,939 reviews

August 08, 2020

I had a wonderful experience at this dealership this week and am very appreciative. They were extremely responsive, timely, respectful and professional. They took care of me so quickly and before I knew it, More

by Ashley Arnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Michael "Hershey" Harmon, Jim Happe
Aug 10, 2020 -

Dean Team Subaru Volkswagen responded

Ashley, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2020

Joe Wicks and the team at Dean Team Volkswagen in Ballwin were exceptional to work with during our new vehicle purchasing process. They took time to work with us during multiple visits and allowed multiple More

by Fischer Family
Recommend Dealer
Yes
Employees Worked With
Joe Wicks
Aug 10, 2020 -

Dean Team Subaru Volkswagen responded

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2020

I had an excellent experience purchasing a 2020 Ascent from Jack Harrison. They truly made sure I was put in the best vehicle for my needs and helped answer all my questions. I never felt pressured or tha More

by Sgitw0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Harrison
Aug 10, 2020 -

Dean Team Subaru Volkswagen responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dean Team Subaru. Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

August 07, 2020

Truth be told, I HATE car buying .. the hassle, the haggling and the pressure sales. I don't even really like to test drive! However, Dave and the staff at Dean Team Subaru changed my perception! Dave More

by Annabel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Smith
Aug 10, 2020 -

Dean Team Subaru Volkswagen responded

Annabel, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Team Subaru! We want all our customers to feel this way when leaving our dealership!

August 07, 2020

They make it easy Sam Goevert was super helpful. Due to COVID didn't have anyone to watch our kids, so we had to bring a 7 and 4 year old along with us for the test dr More

by mattbromley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Dean Team Subaru Volkswagen responded

Matt, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 06, 2020

Thank you for the service. Michael M and Matt are the great and friendly team. I love Outback.Onyx. Great color. The interior is great and comfortable. Thank you. More

by lecronec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Morales
Aug 10, 2020 -

Dean Team Subaru Volkswagen responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

August 05, 2020

Paul was very professional, polite and respectful. It was a pleasure to purchase a car from him. He is a credit to your company and I hope his personality and ethics are appreciated. I would purchase another More

by George H. Fallert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Dean Team Subaru Volkswagen responded

George, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 04, 2020

Great Experience Just bought a Subaru Legacy from Ryan Troll. I have always liked the Legacys 'from afar', now I'm the proud owner of one. We went into the dealershi More

by jdev
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Troll, Michael "Hershey" Harmon
Aug 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Team Subaru! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 04, 2020

CJ was straight shooter. He was polite and calm during the price negotiation and was never pushing. I had no issue driving 25 minutes to get the car that I liked. It seems that Dean Team has the largest i More

by amnonish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey "CJ" Dickerson
Aug 05, 2020 -

Dean Team Subaru Volkswagen responded

Amnonish, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Team Subaru! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2020

Excelent Experience! I recently purchased a 2020 Atlas Cross Sport from the Dean Team. My salesperson, Richard Gotsch, made the transaction seamless. He was the only sales More

by stephenschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer
Aug 06, 2020 -

Dean Team Subaru Volkswagen responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

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