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Dean Team Subaru Volkswagen
Ballwin, MO
6,498 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,498 reviews
November 06, 2018
So far everything is great! Terri was helpful the whole way. You gave a good sense of friendliness and accessibility. When I first looked online and reached out to contact him Terri was helpful the whole way. You gave a good sense of friendliness and accessibility. When I first looked online and reached out to contact him my wife and I were both surprised at how quick we got a response back. During the whole interaction I never felt like he was the “pushee dishonest salesman.” He worked with our restraints. We both work and only have so much time to go look and ultimately buy our “new” used Crosstrek. More
by BradSteph
November 05, 2018
The best Subaru dealership in MO When I first set out to purchase my new WRX STI I contacted every dealership within a 200 mile radius looking for the best deal possible. When it was When I first set out to purchase my new WRX STI I contacted every dealership within a 200 mile radius looking for the best deal possible. When it was all said and done, Dean Team was the best. Thank you all again. More
by Brob90
Employees Worked With
Matt Kuhn, Christopher Smith (#subarusmith)
November 05, 2018
Great experience I was very pleased with the experience working with Paul Biermann and the Dean Team. Paul listened to my needs and understood my budget. He offered ma I was very pleased with the experience working with Paul Biermann and the Dean Team. Paul listened to my needs and understood my budget. He offered many options that matched my expectations and I purchased a car that I’m very satisfied with. It was a great overall experience! More
by Ejwd27
Employees Worked With
November 04, 2018
Amazing Experience First contact was an online price quote for a new 2018 Subaru Outback. Andrew came back with an amazing price that required no haggling. He made the First contact was an online price quote for a new 2018 Subaru Outback. Andrew came back with an amazing price that required no haggling. He made the process so easy. Jason had all the paperwork ready to go and I was able to finish signing everything in under 10 minutes. Spent no more than 2 hours at the dealership and I am a happy customer. More
by 1stsubaru
November 03, 2018
Richard Gotsch Excellent customer service by him. We recommend the Dean Team to my friends and family members. I will be back to the Dean Team for another vehicle. Excellent customer service by him. We recommend the Dean Team to my friends and family members. I will be back to the Dean Team for another vehicle. More
by sap376
Employees Worked With
Richard Gotsch
November 03, 2018
Car shopping experience I really appreciated how well my salesman listened to what I wanted, didn't try to pressure me into getting the upgraded model and was just really ple I really appreciated how well my salesman listened to what I wanted, didn't try to pressure me into getting the upgraded model and was just really pleasant to work with. More
by Digi715
November 02, 2018
Go See Pete Ostlund! Pete was really patient with me as I was figuring out which Subaru model I should get. He listened to my concerns and pointed out the features of eac Pete was really patient with me as I was figuring out which Subaru model I should get. He listened to my concerns and pointed out the features of each vehicle that would address my needs. He was very easy going to deal with and did not try to push any features on me. Once I picked out the car the whole process was pretty straight forward. There was the usual back and forth with the numbers, but that is to be expected with any car purchase. Jason the finance guy was straight forward and made everything simple. The dealership is clean and nice and bright. I had two friends recommend Dean Team and I see why. I visited the other two Subaru dealerships in St. Louis County and Dean Team was easiest to deal with. More
by Gwynneth
November 02, 2018
Volkswagen Purchase Everyone at Dean Team Subaru Volkswagen was very helpful. The whole process went very smoothly and quite quickly, as far as car purchasing goes. I am Everyone at Dean Team Subaru Volkswagen was very helpful. The whole process went very smoothly and quite quickly, as far as car purchasing goes. I am happy to begin a relationship with Dean Team. More
by RM
November 02, 2018
Easiest auto purchase process ever! Richard was a friendly, helpful, no pressure sales person. In fact, had he not just sold me my first new car in over 20 years, I’d never have guessed Richard was a friendly, helpful, no pressure sales person. In fact, had he not just sold me my first new car in over 20 years, I’d never have guessed he was a sales person. I will recommend him and the Dean Team Volkswagen dealership in Ballwin to all friends and family who look for a car in the future! Thank you, Richard, for making this experience comfortable and seamless! More
by Dee
Employees Worked With
Richard Gotsch
November 01, 2018
Fantastic all around!! From the time I stepped into the dealership I felt right at home and never pressured by any of the sales staff. All the questions I had and they had From the time I stepped into the dealership I felt right at home and never pressured by any of the sales staff. All the questions I had and they had my best interest at heart to find me the right car for my needs. The purchasing was smooth and not pushy. Would buy my next car from them in a heart beat. More
by Smbrewer
