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Dean Team Subaru Volkswagen
Ballwin, MO
6,496 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,496 reviews
October 30, 2018
To the point no xxxxxxxx straight answers One call got all the info I needed.Good folks, straight forward, no xxxxxxxx answers just the facts. I will be buying here for my next vehicle. One call got all the info I needed.Good folks, straight forward, no xxxxxxxx answers just the facts. I will be buying here for my next vehicle. More
by Derail246
Employees Worked With
Tony Wright
October 30, 2018
Great experience! This car dealership has a different feel. Classy as they would say. As a single woman, I felt that Tony Wright was looking out for me. Professional an This car dealership has a different feel. Classy as they would say. As a single woman, I felt that Tony Wright was looking out for me. Professional and respectful. They went the extra mile with financing and I am now a proud owner of a Subaru. Ladies, I would recommend THE DEAN TEAM if you are looking for a great car. They respect your opinion and do everything they can do meet each and every want and need that you have in your prospective car. I would highly recommend doing business at this dealership. More
by Anna22
October 29, 2018
Easy, no hassle Wes is an awesome guy. We’ve bought three cars from him now and when we need another, I’m sure he’ll be the first one we call. The whole dealership Wes is an awesome guy. We’ve bought three cars from him now and when we need another, I’m sure he’ll be the first one we call. The whole dealership overall is a great place with friendly people. More
by Hdhvwgsjfkdnhekff
October 29, 2018
5 star customer service !! I had a Great experience with Ryan Troll & The Dean Team. I would recommend them to anyone in the market looking for a new or used car. I had a Great experience with Ryan Troll & The Dean Team. I would recommend them to anyone in the market looking for a new or used car. More
by kduffield0632@gmail.com
Employees Worked With
Ryan Troll
October 29, 2018
Great Service at the Right Price Probably the best dealership experience I’ve had, and I’ve bought over 15 cars. I didn’t know Matt when I walked in but we quickly connected over shar Probably the best dealership experience I’ve had, and I’ve bought over 15 cars. I didn’t know Matt when I walked in but we quickly connected over shared military service. They got me a great deal on a new car and everyone gave me great service, from the new guy shadowing Matt up to the sales manager. Not only that, it was considerably faster than any other purchase experience. No one wants to sit in the office for another 2 hours after they’ve made the decision to buy, Matt and the team made sure I didn’t. Thanks! More
by NickI
Employees Worked With
Matt Hampton
October 29, 2018
Easy Experience Had a great experience buying my Atlas last week. They found me the car I wanted and went and got it quickly which was very nice! Paperwork was painle Had a great experience buying my Atlas last week. They found me the car I wanted and went and got it quickly which was very nice! Paperwork was painless and quick. More
by Hannah126
October 29, 2018
Outstanding Service Outstanding customer service. I spoke with Drew Scheetz about looking at Subaru vehicles. Drew is very knowledgeable and polite, but most of all he di Outstanding customer service. I spoke with Drew Scheetz about looking at Subaru vehicles. Drew is very knowledgeable and polite, but most of all he did not try and pressure me into a vehicle. He was very focused on what my needs were to match me with the perfect vehicle. I highly recommend anyone looking for a Subaru to go see Drew @ Dean Team Subaru. More
by catmandoo
October 27, 2018
very satisfying I had the privilege of dealing with Terry Weir, he was very accommodating, very conscientious in his approach to me as a customer, and the Dean Team. I had the privilege of dealing with Terry Weir, he was very accommodating, very conscientious in his approach to me as a customer, and the Dean Team. Terry was very polite, very willing to be as helpful as he could in whatever questions or concerns that we shared. I consider Mr. Weir a very valuable asset to the Dean Team. More
by ted76
Employees Worked With
Dustin Westhoff, Terry Weir
October 27, 2018
Professional and friendly. Chris is very professional and knew his cars inside and out! Allowed us the time to make our decision while comparing other cars. Great experience fro Chris is very professional and knew his cars inside and out! Allowed us the time to make our decision while comparing other cars. Great experience from start to finish. He is also very helpful with all of the ins and outs of a new car and helped us program everything! Service after the sale is crucial and he knocked it out of the park! More
by Sue
Employees Worked With
Christopher Smith (#subarusmith)
October 26, 2018
Great choice for a first time buyer. As a newly widowed 72-year-old I had no idea how to start looking for a car. Googled "safest car on the road" Subaru Impreza popped up. A few more As a newly widowed 72-year-old I had no idea how to start looking for a car. Googled "safest car on the road" Subaru Impreza popped up. A few more clicks and found a used one within my budget at the Dean Team. Christopher Smith took it from there. He was so patient with all the questions. of an inexperienced buyer. He even drove it 125 miles to my front door. More
by GrandmaRosie
Employees Worked With
Christopher Smith (#subarusmith)
