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Del Toyota

Thorndale, PA

4.7
6,099 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,099 reviews

February 02, 2022

This was my 3rd purchase from this dealership and it was a great experience! Thanks More

by ilbeseeinu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 01, 2022

Great overall experience! Carlos the sales guy was really polite and very knowledgeable, and Brian was very helpful with pairing the phone and going over the truck. Julian in the finance department was a rea More

by E W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Roman jr
Feb 03, 2022 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 01, 2022

Service managers are awesome, especially Jerry Dyson. I needed a lot of work on my car, so I always wait for it to be done and Jerry came out to the waiting area a few times to let me know that the work wa More

by FAZZMAN52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 01, 2022

The team was prompt, courteous, timely. Service manager was professional, the recall was completed in half the time I planned on per scheduling desk. More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Feb 03, 2022 -

Del Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 31, 2022

thank you .the service was great.it,s nice to to know the quality of your cars are outstanding.thank you ,toyota for all the service you have given to me.thank you againg..................................... More

by 50rromeor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Leach, Dave Wagner, Ryanne Johns
Feb 02, 2022 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Feb 03, 2022 -

50rromeor1 responded

thank you ,the experience from staff have been great.iknow when i need a car,i know i can confide in your staff to give me best customer care.service.thank you...............................

Feb 03, 2022 -

50rromeor1 responded

keep up the great work........................

January 31, 2022

Oil and front brake service done on my 4Runner. Everything was great no complaints here. More

by BARNEYFLORES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin P., Dave Wagner
Feb 02, 2022 -

Del Toyota responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 30, 2022

Very professional aid explanation of this motor saving gas at rest then restating.a huge help. More

by HGS3403
Recommend Dealer
Yes
Employees Worked With
John McElroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Ed Pollock, Dave Wagner
Feb 01, 2022 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 29, 2022

Is to expensive last year for a service engine oil change was 100 hundred dollars two weeks ago was 136 dollars just for oil change xxx 😒 More

by ELECTROVARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Del Toyota responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 29, 2022

This is my 3rd vehicle I purchased from Del. The EASIEST buying experience I've ever had. Great people, Great Service, Great Price!! You can guarantee that my next vehicle will also be from Del! More

by JSPGATOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock
Feb 01, 2022 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 28, 2022

Great experience. Hassle free and did not feel like I was being upsold or pressured More

by ZJOSEFOWSKI1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Abbattista
Feb 01, 2022 -

Del Toyota responded

Thank you for the excellent review! It is great to know that our team here at Del Toyota was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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