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Del Toyota

Thorndale, PA

4.7
6,099 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,099 reviews

October 31, 2019

The service was great I haven't had no problem with u guys.The service is great and the employs are good people. Keep on doing your best work. More

by Ang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Jared "The Champ" Bell, Mike Naegele
Nov 01, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 31, 2019

Adrian is the Man! I had a great experience at Del Toyota buying my second car from them. The sales rep Adrian was great. He was kind, honest, and informative. My wife a More

by JosIAH.BULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Del Toyota responded

At Del Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 31, 2019

Del Toyota does not honor their word. They damaged our vehicle and did not want to fix it. We had to take them to court to resolve the issue. More

by Toyota19335
Recommend Dealer
No
Employees Worked With
Jim Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Donlon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Romanek
October 30, 2019

Was in for routine oil change. Not very good experience. Had more work done than usual and bill is questionable. Do not know who service technicians were who i was in contact with. I need to find out abiut t More

by COWBOYZ76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Abbattista, Mike Naegele
Oct 30, 2019 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Naegele, Service Manager, m_naegele@delautogroup.com, 610-383-6200 ext 117

October 30, 2019

Excellent service! Pricing is good, quality workmanship, dependable, professional and courteous. I have purchased at least 10 Toyota’s, most from your dealership and I a More

by Domenic Carnuccio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Buery Assistant Mgr, Service Dept, Abbie Hamid
Oct 30, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2019

Great service, great people Domenic, Pat, and the rest of the crew always take great care of me. They work around my schedule and always have my car done on time. This is importa More

by Steve Wolff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat, Service Writer, and Domenic, Service Mgr
Oct 31, 2019 -

Del Toyota responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2019

Trade in older car coupe for a newer SUV Last night I was greeted by Adrian when arriving to the dealership. I was looking to trade in my older vehicle for a specific SUV. Adrian was very ple More

by TRYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Del Toyota responded

Hello Tryan and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Adrian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2019

Best car buying experience I have ever had. Everyone at the dealership was extremely friendly and accommodating. Everything was ready when I got there. I was in and out in no ti More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Grady Oren
Oct 31, 2019 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2019

Had to reset my car caleberation. Inside of my car got wet Jerry in the service department handled my car with great care and in a timely fashion . Took the time to explain the service that was needed. More

by RWB1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Oct 31, 2019 -

Del Toyota responded

Hello and thank you for your kind words! Jerry is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 29, 2019

Great experience Shawn k. Was amazing!! Worked well with me and made car shopping easy! I would 100 percent recommend seeing Shawn if your looking to buy a new car! More

by Jreinhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Shawn Krause
Oct 29, 2019 -

Del Toyota responded

Thank you for your great review! We're glad to have Shawn on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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