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Delray Buick GMC - Service Center

Delray Beach, FL

4.8
351 Reviews
Call Service Center (561) 867-6786

351 Reviews of Delray Buick GMC - Service Center

Sort by
June 15, 2023

I've had the run around with my rear camera. 2nd time. Also, they broke the insert handle on the inside trunk door. I found it laying inside the trunk before I left the dealership. I showed the More

by SOLDMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Nahmod
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Jun 20, 2023 -

Delray Buick GMC responded

We appreciate you allowing us the chance to earn your business and trust back. Thank you so much for choosing Delray Buick GMC, and we look forward to working together again in the future. Safe travels!

Jun 20, 2023 -

SOLDMAN1 responded

Since working with Ralph, I have a better feeling about your service department.

Jun 21, 2023 -

Delray Buick GMC responded

We're glad to hear it!

Helpful
June 15, 2023

I filled in questions. I do not like typing reviews. If filling in reviews not good enough, I will delete without ans. More

by GEMS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Jun 20, 2023 -

Delray Buick GMC responded

We appreciate you taking the time to fill in the questions, GEMS23! Your feedback is valuable to us. If you have any further comments or concerns, please don't hesitate to reach out. Have a great day! - The Delray Buick GMC Team

Helpful
June 15, 2023

The best and the most amazing people kind and caring people the service dept is amazing More

by MASSARELLi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Delray Buick GMC responded

Thank you for this amazing review! We’ll share this with our team to let them know what an impression they left on you. Thanks again from all of us at Delray Buick GMC.

Helpful
June 10, 2023

frank was fantastic very informative any question i ask him he always gave me a easy to understand answer!! hats off !! to your service dept! and your sales dept!! i have so many cars in my life you name More

by LAURORA08005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Delray Buick GMC responded

Paul, we appreciate your kind review for Frank and Dan here at Delray Buick GMC! We're thrilled to hear about your positive sales and service experiences with our team. Thank you for choosing us for your vehicle needs. Drive safely in the cars you have and have yet to add to your collection!

Helpful
June 10, 2023

Johnny Bueno in the service department was excellent, easy to talk to, and great attitude. He kept us updated on the repairs. More

by BOOM573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Bueno
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Jun 14, 2023 -

Delray Buick GMC responded

We appreciate you sharing your positive experience with Johnny in the service department! Thank you for choosing Delray Buick GMC and trusting us with your vehicle repairs. Drive safely!

Helpful
May 28, 2023

Always prompt excellent service with great customer support. Reminders are also very helpful. Will continue to come back. More

by SURAP66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Delray Buick GMC responded

We're thrilled to hear about your positive experience at our Delray Buick GMC location! Thank you for choosing us for your vehicle service needs and for highlighting our excellent customer support and helpful reminders. We appreciate your business and look forward to seeing you again next time!

Helpful
May 28, 2023

Easy in and easy out for service snd dependable and honesty. I will be back More

by diversefem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Delray Buick GMC responded

It’s important to us to provide our guests with reliable and honest service they can depend on, so we’re thrilled to hear this was your experience while working with our team. We wish you many safe travels and look forward to working with you in the future. Thanks again from all your friends at Delray Buick GMC.

Helpful
May 25, 2023

Contacted my Service advisor John Bueno for an oil change, tire rotation and alignment. He was excellent & also went out of his way to help me with a windshield wiper issue. Great customer service. More

by Almo4894
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bueno
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May 26, 2023 -

Delray Buick GMC responded

We're delighted to hear that John provided you with excellent customer service during your recent visit for an oil change, tire rotation, and alignment at Delray Buick GMC. It's great to know that he went above and beyond by assisting you with a windshield wiper issue. We appreciate your support and hope to serve your automotive needs in the future!

May 26, 2023 -

Almo4894 responded

Thank you. Your dealership is the best. Always lease from you.

Helpful
April 28, 2023

Very good experience. Work completed in time promised. Courteous and helpful employees. Comfortable waiting area. More

by anafisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

Delray Buick GMC responded

It's great to hear that you had a positive experience with us, Ana! We understand the value of your time and are thrilled to know that we could complete the work in the time promised. It's always our pleasure to help out our valued customers whenever possible. Thanks for your trust in Delray Buick GMC!

Helpful
December 17, 2022

I m always pleased when I stop in to my Buick dealer, how and always recieve a very warm greeting from Kyle. When I asked if I could get a car wash this morning, he immediately offered to do it himself. He g More

by pjs211
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Dec 17, 2022 -

pjs211 responded

Great dealer

Dec 20, 2022 -

Delray Buick GMC responded

We are honored to receive such a high recommendation from you. All of us at Delray Buick GMC appreciate your support, and we’re glad to hear that our team went above and beyond to help you.

Helpful
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