"We went in with no information except the interest in a..."
We went in with no information except the interest in a hybrid. Our Sales representative Rob Napolitano was very informative He was a real gentleman with our best interest at heart. His information was knowledgeable enough that it conviced us to purchase the Prius. When anyone asks us about the Prius and our satisfaction with it, we Give it a thumbs up immediately and we tell them where we purchased it (Deluca Toyota) and we Recommed for them to see Rob Napolitano. He showed much compasion having found out my wife had recently open heart surgery. He did not waste our time with useless information but to the point constructive answers to our very concerned questions. We would recommend him to anyone, he is a man worthy of recognition. We will do all our future car purchases through him at that Dealership.
Sincerely Santo & Rose Saia
"I initally came to Deluca to try to buy a new 2009 Venza,..."
I initally came to Deluca to try to buy a new 2009 Venza, after having messed around with Phillips Toyota for approximately 6 months and they couldn't deliver. I met Jim Spaulding and his boss and they found what I wanted in less than a week.
We were treated so well by Jim Spaulding that I sometimes feel as though I take advantage of him. For instance if I can't get through to service or I want to rent a car while mine is being serviced, I call Jim and he takes care of me. Jim Spaulding IS Deluca Toyota to me.
"In all my years I have never seen a dealership run this..."
- W. Klinka
In all my years I have never seen a dealership run this well. The personal are all excellent and a pleasure to deal with. Frank Deluca and Rob Napalitanois some of the finest people I have ever dealt with. Best run dealership I have ever seen.
"Rob is a great. He puts you at ease and always has your..."
Rob is a great. He puts you at ease and always has your best interest in mind. Buying a new vehicle can be a great experience or a pain. Rob made our experience a pleasure. We felt we were able to talk honestly with him and share our concerns. He worked with us to get our beautiful new Toyota Highlander. The entire staf at Deluca has been wonderful to us. We are planning on replacing a vehicle in May of next year. Our first stop will be Rob at Deluca.We are pleased that we found a salesman and a dealer that we can trust to do business with.
Richard and Linda Roe
"If you want to consider a Toyota, don't waste your time..."
If you want to consider a Toyota, don't waste your time going anywhere else. These guys ar on the ball. They make things happen....all action, not talk, talk, talk. In particular, Randy Rogers who is the "Prius Gruru".
"Great attentiveness and knowledge to what i was looking..."
Great attentiveness and knowledge to what i was looking for. Answered all questions- and was very outgoing. Worked diligently on getting me the best deal on my vehicle and always made me feel as if i was his full attention...not hurrying me out to work on the next customer!
"Awesome buying experience. Rob made sure he found the..."
Awesome buying experience. Rob made sure he found the "exact" car that I was looking for even when it was a tough find. He was professional, courteous, and knowledgable. He went beyond my expectations on what a car buying experience should be. I will recommend Rob and your dealership to my family and friends, and will return when I am ready to buy again!