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Desert European Motorcars
Rancho Mirage, CA
279 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners.
We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 279 reviews
September 15, 2017
Quick service but felt I was overcharged for diesel fluid. I was supposed to have free service til 50/60 miles and was charged 167 to add fluids. Not happy. I mentioned to the service writer that I had free se I was supposed to have free service til 50/60 miles and was charged 167 to add fluids. Not happy. I mentioned to the service writer that I had free service but he said that the deisel additives did apply. When I had my 10,000 service it was included. Not satisfied with the explanation I received!! More
by Jack1234
Employees Worked With
Don't remember his name.
Helpful September 14, 2017
Excellent service department I had gone there to replace my windshield. Everyone was very friendly and accommodating. In less than an hour and a half I was on my way home. Thank y I had gone there to replace my windshield. Everyone was very friendly and accommodating. In less than an hour and a half I was on my way home. Thank you so much for the great job. More
by Gigi
Employees Worked With
Mark
September 13, 2017
Service Appointment It is always a great experience having my car serviced at Land Roved Rancho Mirage. Chad is very professional and wonderful to work with. He explains It is always a great experience having my car serviced at Land Roved Rancho Mirage. Chad is very professional and wonderful to work with. He explains the service that was done when picking up the car which is very helpful. More
by Randi Greene
Employees Worked With
Chad
September 12, 2017
Steve Clark rocks it out! We recently leased an Audi Q5 and Steve knocked it out of the park. We got a great deal with a trade in and the process was painless and seamless - th We recently leased an Audi Q5 and Steve knocked it out of the park. We got a great deal with a trade in and the process was painless and seamless - the way we like it! Five Stars! More
by PatrickPS
Employees Worked With
Steve Clark, Shad the GM, Gregor in Service
September 06, 2017
Antenna Repair Recently brought my car in to the Desert European Motors Audi dealership in Rancho Mirage. The moment i pulled my car into the service area, I was war Recently brought my car in to the Desert European Motors Audi dealership in Rancho Mirage. The moment i pulled my car into the service area, I was warmly greeted by the staff. I was promptly received by Loreena who escorted me to her desk to begin gathering my information. We finished everything within 10 minutes and she gave me a loaner(was lucky to get the same model as my car!). She informed me that she would call me as soon as she had more information from their service team. She left me follow up messages throughout the day on the status of the repair and finally when it was ready for pick up. What impressed me the most was the efficiency, professionalism and follow up each step of way. My wife owns a car with another local dealership, they dont even return her call for an appointment. Very happy with the team, (especially Loreena) at this Audi dealership and strongly recommend them to friends and family. R.C. More
by Mike C
Employees Worked With
Loreena
September 01, 2017
Local service is always the best Convenient location personable staff makes this dealership exceptional. I appreciate the time and diligence taken in locating the very vehicle I wante Convenient location personable staff makes this dealership exceptional. I appreciate the time and diligence taken in locating the very vehicle I wanted. Strong work- thanks!!! More
by AP
Employees Worked With
Jeremy, Jeff and Mike.
August 31, 2017
Great Customer Service! First, the architecture of the building is cool Once you walk in, however, you realize that the staff is very friendly and personable, knowledgeable, First, the architecture of the building is cool Once you walk in, however, you realize that the staff is very friendly and personable, knowledgeable, and attentive. Steve Clark was my "Audi Brand Specialist," and I recommend him highly. More
by Dr. Jonathan Lorenzo Yorba
Employees Worked With
Steve Clark
August 31, 2017
Warranty work well done Warranty work to update/replace passenger air bag. The car was brought in by my housekeeper as I am in France. She reports all went well and was done Warranty work to update/replace passenger air bag. The car was brought in by my housekeeper as I am in France. She reports all went well and was done quickly and efficiently. The car is an Audi conv. More
by Hoodman
Employees Worked With
N/A
August 30, 2017
Best Audi dealership in North America Great staff, great facility, fair deal, no stress, totally accommodating. Night and day better than Sonic in Houston. The business office was even nic Great staff, great facility, fair deal, no stress, totally accommodating. Night and day better than Sonic in Houston. The business office was even nice to work with. Expeditious purchase process. More
by John Newcaster
Employees Worked With
Steven Clark, Jeremiah Valentine
August 29, 2017
Never returning The experience would more than likely waste my time and energy. I was so upset with my experience that I don't wish to relive it by writing it down. I The experience would more than likely waste my time and energy. I was so upset with my experience that I don't wish to relive it by writing it down. I am planning on contacting someone in an upper management position who wants to listen and make changes. After servicing three different vehicles in the Rancho Mirage dealership I have never been more disappointed and angry. More
by Mountmichelle1057
Employees Worked With
Michael Labrecque
