
Diamond Ford
Lancaster, CA
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636 Reviews of Diamond Ford
Quick, helpful and informative. I'm Glad I came., but then I'm always glad that I came. They thoroughly explained the service and what it means in the near, and distant future. I al I'm Glad I came., but then I'm always glad that I came. They thoroughly explained the service and what it means in the near, and distant future. I always know where I stand with my vehicle. .Thanks for what you do and thanks to your support members for making sure you can do it. More
Always an excellent customer experience. Appointment made online and followed up with a reminder call. No excessive waiting. Reasonable wait for service received. Sound advice given by Bill. Appointment made online and followed up with a reminder call. No excessive waiting. Reasonable wait for service received. Sound advice given by Bill. See you next service. More
In Early, Out Early! I'm retired with so much time to spare I could spend the day smoking cigars and watching grass grow, so waiting for my truck to get serviced isn't a b I'm retired with so much time to spare I could spend the day smoking cigars and watching grass grow, so waiting for my truck to get serviced isn't a big deal. I didn't have an appointment and I knew I could be sitting around for an hour or two, but I figured I'd just show up before 7 and see how it would work out. Bill Sidener got things rolling, and I settled in for a long wait; there were two other customers that arrived before me. Must've have been my lucky day. To my surprise, before I could get a good snore going in the waiting room, I get a call telling me the truck's ready. Wow! Bill really got things rolling. Thanks, Billy! More
Good value for a 2019 vehicle. I was a little annoyed that our trade was low and that the difference was added into the purchase agreement when my husband specifically asked about i I was a little annoyed that our trade was low and that the difference was added into the purchase agreement when my husband specifically asked about it. A little sneaky to be honest. More
Sales Team Your sales team (Marco and Marcelles) are top notch professionals. Highly recommended. They were very responsive and supportive to our needs. Thanks g Your sales team (Marco and Marcelles) are top notch professionals. Highly recommended. They were very responsive and supportive to our needs. Thanks guys, GREAT JOB !!! More
Excellent Customer Service As always EXCELLENT CUSTOMER SERVICE!!! My vehicle was completed at the time promised even though there was additional service required. The additi As always EXCELLENT CUSTOMER SERVICE!!! My vehicle was completed at the time promised even though there was additional service required. The additional service was actually less than the quoted cost. More
Scheduled Maintenance When I showed up for my 1:00 Pm Appointment, I was told my appointment was for 8:00 Am! I would never have made such an early appointment!!! I was ver When I showed up for my 1:00 Pm Appointment, I was told my appointment was for 8:00 Am! I would never have made such an early appointment!!! I was very disappointed that your appointments scheduler could not get it right!!! But luckily for me, your service advisor was able to take my car in for the 6 month scheduled maintenance, on Wed., 08-28-2019! More
Courtious and friendly OUR Salesman Aaron and financier Ashley were completely professional and helpful. I'm 70 yrs.of age and purchased alot of vehicles, this was probably OUR Salesman Aaron and financier Ashley were completely professional and helpful. I'm 70 yrs.of age and purchased alot of vehicles, this was probably the best experience I have had. More
great experiance I had a great experience at antelope valley ford. the sales staff was professional and easy to work with. I would recommended this dealership to frien I had a great experience at antelope valley ford. the sales staff was professional and easy to work with. I would recommended this dealership to friends and family More
Just purchased a new car I just purchase a Ford Edge Titanium. I had the most fun and enjoyable experience buying a car with AV Ford. MARIO SALAS. YOU ARE THE MAN! THANK FOR S I just purchase a Ford Edge Titanium. I had the most fun and enjoyable experience buying a car with AV Ford. MARIO SALAS. YOU ARE THE MAN! THANK FOR SUCH A WONDERFUL CAR WITH ALL OF THE EXTRAS. BEST PART IS THE PRICE WAS RIGHT! SHOUT OUT T0 MARCELLO. MARIO U WILL BE HIGHLY RECOMMENDED. THANK U AV FORD. More