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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,072 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,072 reviews

April 23, 2024

Best Experience! !! Appreciate the professionalism, honesty, and hard work in getting me the car I wanted! More

by lmnkhoury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Grille
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Nice enough people but did a poor job on my truck. Pass side cover not properly installed and dash light still on. More

by D_spock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Copeland Chevrolet Hyannis responded

Mr. Spock - Our apologies for the cover and dash light. I'd love the opportunity to be able to access your records and see how we can help assist you, however I'll just need your invoice number to help verify your transaction and review the details. Please feel free to share that with me at your convenience. I look forward to connecting soon! Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

April 20, 2024

One of the easiest car buying experience I've ever had. There was no haggling and Ben was very professional. More

by toddsappliance
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad Ben was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

April 18, 2024

would deal with them again pleasant atmosphere clean updated showroom very helpful easy to find More

by joscu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadijah Young/ Bill Sullivan
Apr 18, 2024 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

April 11, 2024

Very clear and simple buying process. There was a switch in reps during the ordering process and Chris Decosta stepped in and kept in constant contact. Was a small issue post pickup that More

by jessily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

March 28, 2024

Very enjoyable experience. I will be back for my next Chevy purchase when the time comes. More

by steve@goodbuildersinc.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Grille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to get you exactly what you needed, Steve. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

March 28, 2024

Always a pleasure working with Ben and Bill when buying our business trucks. It’s our third truck with them and we are very happy with the effort and turn-around time. Thank you very much!!! More

by yurimiranda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Mar 29, 2024 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you enjoy your new truck. Bryan Scarpellini Managing Partner

March 27, 2024

The prices are very high…. I also brought my vehicle in there to be fixed. A problem that existed when I bought it. I dropped it off 4 to 5 times. In the problem was never fixe More

by bonitarose6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Copeland Chevrolet Hyannis responded

Providing a positive experience is our top priority, so we're disappointed that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com 508-534-2144

March 17, 2024

In 2020 I went off Cape to Lease a truck. A 4 yr lease. During those 4 yrs i learned you do not have to turn your lease in at the dealership you leased from, nor do you to buy it. You can sho More

by andrewianniello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Eldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Grille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Copeland Chevrolet Hyannis responded

Andrew, Thank you for your very kind review. Caitlin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Congratulations on your 2024 Chevy Colorado Z71! Bryan Scarpellini Managing Partner

Mar 18, 2024 -

andrewianniello responded

Thank you Bryan

March 15, 2024

The dealership was clean. And people were friendly. The sevice was great and fast. Would highly this dealership. More

by RRDH8140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

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