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Dick Hannah Dodge

3.9

335 Lifetime Reviews

3517 NE Auto Mall Dr, Vancouver, Washington 98662
Call (360) 342-9392

Top Reviewed Employees

Shawn Leafdahl, Internet Marketing Director, Dick Hannah Dodge

Shawn Leafdahl

Internet Marketing Director
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jordan Green, Social Media Marketing Manager, Dick Hannah Dodge

Jordan Green

Social Media Marketing Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Bassam Aamoudi, Finance Manager, Dick Hannah Dodge

Bassam Aamoudi

Finance Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Brian Cortez, Sales & Leasing Consultant, Dick Hannah Dodge

Brian Cortez

Sales & Leasing Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

July 03, 2019

"Joyride"

- Rodger

Car was taken on a joyride when taken in for an oil change, customer service right away denied the possibility instead of working towards solving this issue. Nothing was done and it looks like nothing will be. I suggest you take your buissness elsewhere it seems issues with this dealership are common post purchase. Not so nice once they have your money.

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Employees Worked With

Other Employees : Mary, The Customer Service Rep, The Joyrider

June 21, 2019

"Poor costumer service "

- md

Walked into the service department to pick up my dodge ram, the service writer i "have" to deal with was busy, and had to wait for 15 minutes, while all the rest of the service writers where doing nothing about 6, were all eating, or playing with there phones. There's no reason why another service writer cant help you. Its not a complicated job! All are very unfriendly. Couldn't even get an exact date for when the part will be in either, just sometime next week. Management, You need to take a hard look at training people better in customer service, not eating in front of customers, and get rid of you must work with just one service writer.

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Employees Worked With

Toward all service writers

May 08, 2019

"Lalena the saleslady was very helpful"

- MICK

When I went in I wasnt sure of which vehicle would suit my needs.Chris an engineer pointed me in the right direction of the salesfloor. Lalena took over from there and answered all of my questions.

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Employees Worked With

Other Employees : Chris engineer worker

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Photos & Amenities

  • Customer Lounge Area
  • Drive-In Service
  • Free WiFi
  • Free Coffee
  • Free Drinks
  • Authorized Parts Store
  • Quick Lube
  • Shuttle Service
  • Vending Machines
  • Cable TV