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Dick Hannah Kia

Vancouver, WA

4.8
1,264 Reviews

3400 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 1,264 reviews

October 23, 2010

Did an excellent job on the service of my K.I.A.. My car was vacummed out and clean.I would take my car back there for my next service.I travel down to California every 6 months to visit with my kids and I More

by Hans1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Meyers
October 21, 2010

It was amazing! Normally I would assume that a dealership would be more expensive and high pressure - they quoted me lower (by several hundred dollars) than my normal mechanic, no pressure tactics More

by Frostlyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
devin henry
October 20, 2010

Kia Service department has never let us down. We can call and NOW we can go ON-LINE for an appointment for service. (and usually within our schedule) Jessica and Devin, whom I worked with in the past coup More

by Rita Camacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica and Devin,
October 12, 2010

This dealership offered by far the best customer service and knowledge about the cars. Luis Serrano really knows his business; he is extremely knowledgable and friendly yet not pushy or aggressive. We wer More

by cn040
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Serrano
October 11, 2010

dick hannah charges at least double what other Kia dealers charge for the maintenance.That is why I drive 14 miles one way to have my Kia Rio 5 serviced at the gresham oregon dealer Weston Kia.My firs More

by hotgranma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
tech:erik
October 09, 2010

Even with extensive remodel Dick Hannah Kia is in the middle of I was very happy with my service experience. All the work was completed promptly and with little inconvience.Everyone was very friendly and More

by pamcarlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the names
October 05, 2010

In for 45K service. Everything done as agreed and then some. Always foing the extra mile to help. Vehicle done on time every time. First dealership I have had positive results from. I would and have r More

by momsbreak9
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
October 05, 2010

Everyone was super kind and made sure that we were taken care of the whole time we were there. They took us by shuttle to the mall so that we didn't have to sit and wait and then called us and picked us up More

by beachbum0003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talked to at least 6 employees
October 04, 2010

They are fantastic and so easy to work with! I loved that I was able to set up my appointment quickly and easily. They called back to add a "recall" to my appointment and were very proactive about not wasti More

by sonyadances
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby and Service Department
September 29, 2010

The staff is very helpful and knowledgeable. They always try and make me comfortable. The only thing is, it will be nice when the remodeling is done, for the customer and I'm sure for the employees at the K More

by buckeyes08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
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