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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,409 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,409 reviews

February 26, 2019

Great service! These gentleman answered all my questions and I never felt pressured. They were very friendly and made me feel at home. I will definitely reccomend. More

by Markp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Perez
Feb 27, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad we could provide you with the best experience and customer service!

February 26, 2019

Bad customer response.. Called several times for a status report on my jeep but my calls went unanswered and straight to voice mail. Never once did I get a call back, after 2 More

by citywideinvestment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Harley Wood, Jim McCloud, Joe Nall, Jason Bone, Daryl Schou
Feb 27, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

We sincerely apologize you had a negative experience at our Dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. We are very sorry to hear you were not provided with the excellent customer service our dealership strives to show our customers. We take all comments and concerns seriously. We have made our Service Manager aware of your experience, we apologize he was unable to return your call, he was out of the office the day your vehicle was in for service. He can also be reached at 734-451-2110.

February 25, 2019

Service Had to bring Ram back for a couple of recalls. Made appointment and was done when they promised would be completed. Good service and employees nice More

by tazblowsup
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad we could provide you with the best experience and customer service!

February 24, 2019

Friendly service, fast turnaround. The reception process was very good. Servicing required was oil change and recall for adjustable brake pedal. This was completed quickly and without p More

by mcho52808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Schou
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We are glad to hear your service was completed quickly and efficiently. We look forward to seeing you on your next visit!

February 24, 2019

Great service Came into dick Scott’s with no down payment and a co-signer. They worked with me to get me into the vehicle I wanted to get and even stayed 2 hours pa More

by TBREWER90047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter, Steve Sanker, Domenic Tucci, Brian Bush
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad we could provide you with the best experience and customer service! We hope you enjoy your new vehicle for many years to come!

February 24, 2019

Our Accident The Collison shop was very good at answering all of our questions. Repaired our damaged vehicle in less than 2 weeks. Took care of all the details wit More

by HEPCOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Krystoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad we were able to repair you vehicle quickly and that you were kept well informed during your repair.

February 24, 2019

Dick Scott Chrysler Dodge Jeep Ram Survey Awesome service! Thank you so much!! The staff at this location were very helpful! I am very pleased with my new Red 2019 Jeep Compass. More

by JOELLEBRYSON0306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franc Marku
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service and appreciate you taking the time to comment on your experience with us. We hope you enjoy your new Jeep!

February 24, 2019

Excellent service Excellent, timely service. Staff was very professional and kind. Would recommend to other customers. Do not have any complaints hopefully this rev More

by kateall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We appreciate you taking the time to review your experience with us!

February 23, 2019

Very accommodating I purchased a 2013 Charger. I think that the best way to measure a business is not when everything goes smoothly, but when things are bumpy. How they More

by Bkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Blasky, Steve Sanker, Brian Bush
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad we were able to help make sure your vehicle had all the options you were looking for. We hope you enjoy your new Charger for many years!

February 23, 2019

Great experience Sales person was very professional did not push to sell and gave us plenty of time to decide if the vehicle we chose was the right fit for our family. More

by BECBNC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Marks
Feb 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad we could provide you with the best experience and customer service. We hope you enjoy your new vehicle!

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