Dick Scott Chrysler Dodge Jeep Ram

Great Friendly Service FIrst time customer looking for a new vehicle and not only did Dan make me feel at home and like I had been purchasing cars there all my life, but the FIrst time customer looking for a new vehicle and not only did Dan make me feel at home and like I had been purchasing cars there all my life, but the entire star did. Very professional staff who will help you find exactly what you are looking for and make the process as quick and stress free as possible. More

Forever Sat at salesman's desk for two hours to purchase a vehicle that I was paying cash for! xxx. Then when I went to pick the vehicle up they said they wan Sat at salesman's desk for two hours to purchase a vehicle that I was paying cash for! xxx. Then when I went to pick the vehicle up they said they wanted more money because I used a friends and family pin instead of an employee pin. This is of course after the sales manager approved the price and acknowledged it was friends and family pin and after the finance officer also recognized it as a friends and family pin. I will give cudos though after I said I shouldn't have to pay more than agreed they dropped the matter and I drove away with a new van! More

Just Amazing I was looking for a new vehicle to lease for my daughter who is in college with low price being the bottom line, as she will be making the payments. I I was looking for a new vehicle to lease for my daughter who is in college with low price being the bottom line, as she will be making the payments. I ended up working with Holly who ended up answering all of my questions and doing a search for the best vehicle for the lowest price. Just two short days later, my daughter was picking up her new Jeep Passport (for a great lease price) and she could not be happier. Holly was just amazing with making this typically long stressful experience into a stress free, fast and exciting experience for my daughter. I could not have been any happier with the treatment we received by Holly and the entire staff we worked with. More

New jeep Sales person was real nice and a great person to work with,very understanding and was willing to help out any way he could,i would defnitly come back Sales person was real nice and a great person to work with,very understanding and was willing to help out any way he could,i would defnitly come back in the future and recomend this sales person to friends and family More

Horrible My husband, purchased a vehicle for our business in February 2016.They did not have the exact vehicle he wanted so the vehicle had to be ordered. The My husband, purchased a vehicle for our business in February 2016.They did not have the exact vehicle he wanted so the vehicle had to be ordered. The same day as the purchase was made he was provided with a similar vehicle (required for us and to run our small business). The vehicle arrived two weeks later and we returned the vehicle that was loaned to us. The vehicle was delivered without the extra items requested a tow package and filing cabinet. He was told those items had not arrived yet and would be installed when received. Weeks went by and several calls were made by my husband and were NOT returned by the sales person or the service center. In the mean time 2 recalls were issued on this brand new vehicle that also needs to be corrected. In May finally, a call was returned by a manger and an appointment was made to have the items installed. Before the appointment I contacted the dealer to verify that my husband would be provided with vehicle to use while ours was being serviced. I called and spoke to Four people before being told by the service manager that the needed vehicle was not available. So I said let's cancel the appointment and reschedule on a date when needed vehicle would be available to use while ours was serviced. This took place on 5/22/16. I have not heard a thing from the dealership as of 6/2/16 to provide us with the items we have paid for and to correct the recalls on our NEW vehicle. It sure feels like now that they have our money they have no interest in providing us with any service. Our small business wouldn't be in business if we treated our customers this way. We received horrible customer service from the sales department, management, to the service department. Once they get your money they could care less about delivering any type of services they promised you to get the sale in the first place. After months (it's now July) of begging them to install these items we received no apology and no priority. It took them 4 days to complete a one day job. As a business owner we would never treat our customers this way. Go some where else if you want to get what you paid for. After waiting four days for my vehicle to be serviced to have a tow package including the tow hitch and wiring needed to be able to use your turn signals installed they only installed the hitch with no wiring. So the toe package still can’t be used properly!! Still with no apology. HORRIBLE is all that can be said for this dealership, as they have many other one star ratings for a reason! More

Professional and customer focused I met Dan Hamblin 4 months prior to ordering a 75th Anniversary Wrangler. He is very knowledgeable with respect to the wrangler line. Dan was extremel I met Dan Hamblin 4 months prior to ordering a 75th Anniversary Wrangler. He is very knowledgeable with respect to the wrangler line. Dan was extremely helpful in answering any questions and concerns that came up prior to ordering time. After my order was placed, he kept me aware of the progress of the vehicle. Delivery was handled very professionally. I will be going back to Dick Scott, and in particular to Dan Hamblin again with future orders. More

Great overall experience Worked with Bob Borkowski in the Pre-Owned showroom. Bob took the time to understand where we were financially & what type of vehicle we were most in Worked with Bob Borkowski in the Pre-Owned showroom. Bob took the time to understand where we were financially & what type of vehicle we were most interested in for our family. Bob even took the time to show us 3 other types of vehicle that may have been of interest. He never at any point pressured us, or seemed he was trying to get a sale. He provided an excellent sales experience & was patient with our toddlers. Financing was a breeze with Amber Mullins. We were provided easily understood warranty coverage explanations, as well as additional coverage options to choose from. Compared to past experiences, financing was a pleasant experience as well. For a first time used car buyer, we are pleased & happy with our transaction. More

Great Deal. Friendly Sales People. Gave us a wonderful deal. They were able to get us out of our current lease seven months early. Stopped in for look and walked out happy with a new ve Gave us a wonderful deal. They were able to get us out of our current lease seven months early. Stopped in for look and walked out happy with a new vehicle. More

customers come first From the first greeting to the relaxed atmosphere everyone was so nice. A cold drink on a hot day, taking the time to explain how my vehicle works, ju From the first greeting to the relaxed atmosphere everyone was so nice. A cold drink on a hot day, taking the time to explain how my vehicle works, jumping in to help your busy co-worker..what a great experence! More

Great customer service Leased another truck from Dan Hamblin. Did everything he could to get me in the truck I wanted. Have been going to him for over 7 years and always ple Leased another truck from Dan Hamblin. Did everything he could to get me in the truck I wanted. Have been going to him for over 7 years and always pleased with the outcome. More