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Dick Wickstrom Chevrolet - Service Center

Roselle, IL

5.0
53 Reviews

53 Reviews of Dick Wickstrom Chevrolet - Service Center

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July 17, 2018

Refused warranty work Dick Wickstrom Chevrolet is not even at the bottom of best dealers or service centers. They should be shut down removed from being certified service More

by sadchevyowner
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I do not remember but sure would never step foot in it again.
June 23, 2018

Great deal! This is my third purchase from this dealership and it won’t be my last. Honest and outstanding interaction! Service is top notch with outstanding kn More

by 14396
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Conover
January 17, 2018

auto part thank you so much joe for helping me with my auto part! other chevy dealers were not helpful like this one and I was able to get my auto part thanks t More

by bea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe
Jan 23, 2018 -

Dick Wickstrom Chevrolet responded

Bea, thank you for writing such a great review about our dealership! I am happy to hear that everything went well for you. I will pass your feedback along to Joe. Drive safely. Sincerely, Jim Barry, Service Manager, 630-529-7070

December 02, 2017

Service with a smile A caring dealer that provides personal service to your vehicle while providing a comfortable waiting area. Great pricing on automobiles as well as ser More

by trapshooter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2017

Service I had an oil change, the car washed, detailed and wax job, and winter tire change all done quickly and with no problems. Always friendly and helpful. More

by Camaro45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry in service
September 26, 2017

My Black Bomber I purchased my 2006 Monte Carlo SS in February of 2006 brand new. And I have always brought my Monte back to Wickstrom for all my needs. They have a More

by Black Bomber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2017

Oil Change Went to Dick Wickstrom for an oil change and tire rotation, the service Tech pointed out I'd need tires soon and would give me estimate for new tires, More

by dkrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Dick Wickstrom Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Dick Wickstrom Chevrolet's Service Department. Sincerely, Tony Hayes, Sales Manager, 630-529-7070; Jim Barry, Service Manager, 630-529-7070

February 19, 2017

Wow, that was fast! Outstanding, courteous, quick, hassle-free service. Very impressive service and work performed perfectly. I highly recommend Wickstrom Chevy. Wish I w More

by Anthony T. Cacioppo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2017 -

Dick Wickstrom Chevrolet responded

Thank you for taking the time out of your day to share your wonderful experience with us, Anthony. I am delighted to hear you were treated with outstanding, courteous, quick, and hassle-free service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next car. All the best, Jim Barry, Service Manager, 630-529-7070

February 12, 2017

Excellent service and friendly staff I have always been very pleased with the friendliness and efficiency of the Wickstrom staff. They quickly diagnosed the problem with my older vehicle More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2017 -

Dick Wickstrom Chevrolet responded

Linda, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! All the best, Jim Barry, Service Manager, 630-529-7070

February 02, 2017

Professional, no pressure and honest. Sean in service great The service Dept / Sean explained how long it would take to finish the job. Then came back to update me on the process. Fantastic communication. See More

by Martin M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Feb 03, 2017 -

Dick Wickstrom Chevrolet responded

Hi Martin and thank you for this great review! We're excited to hear that Sean took care of you! He is a great asset and we appreciate all he does. Kind regards, Jim Barry, Service Manager, 630-529-7070

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