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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,098 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,098 Reviews of Dick’s CJDR of Wilsonville

December 20, 2023

Great experience from vehicle check in, communication, to vehicle pick up. Highly recommend them for Jeep service. More

by george.latus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan, Katie Henry
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

George, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

I was new to Dick's Dodge when I got my Ram. I've been completely satisfied with all of the guidance and service since then. More

by Robgagemip@gmail.com
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Your compliments and kind words mean so much to me and our team, Rob! I love hearing from satisfied customers, as I work incredibly hard each and every day to ensure that they’re given the fantastic customer service I know they deserve. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

Adam was incredibly knowledgeable, friendly, and helpful. Excellent human being, and I will definitely return for all my future service needs. More

by eheas320
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Adam does for Dick's Chrysler Jeep Dodge of Wilsonville and our customers. Hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

Excellent customer service! Adam and the entire crew that work in your service department, from the service advisor to the mechanics that do the work, and the ppl that do the ru More

by big.skyhunter69
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

The real reason I take my truck there is because of Adam in the service department. Adam is amazing, knows the vehicles and is committed to customer service. More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Dec 20, 2023 -

Rocky responded

Again, I can't say enough about Adam in Service. Years ago, I bought my sister's old truck in for services. Adam was my service advisor. He was the reason I bought my Ram 1500 and why I return to this dealer for service.

Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

Rocky, thank you for the awesome feedback! You're right, Adam is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 20, 2023

A good place to go I recommend this dealership to all my friends Always a good place to take my car More

by tjones436
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Dec 20, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 19, 2023

Very helpful and great communication He kept me up to date on what was going on with the car More

by Jnetty760
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 19, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 19, 2023

The service was impeccable, Katie was a dream and got my Jeep in and out for a headlamp on very short notice, and everyone in the shop seemed happy. More

by khoyt71
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Dec 19, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 18, 2023

Knowledgeable of situation and my family needs friendly capable and professional always Hope Adam answers but I have never had a bad experience with all! Even the man himself Terry! ??Thanks all More

by klbauman85
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Dec 19, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 16, 2023

Recall handled appropriately. Charging issue unresolved. The jeep wouldn't start at the dealership so they charged the battery and then wouldn't replace it. We brought it home and More

by dsimmons89
Recommend Dealer
No
Employees Worked With
Ben
Dec 22, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you taking the time to share your experience with our service department. I do apologize that we fell short on our communication with you and your husband while your vehicle was in our service department. Since we could not get the battery to fail, we were unable to replace it. I understand that this was frustrating but we always want to make sure we are taking the best care we can of our customers’ vehicles. Please let us know if we can assist with the buzzing noise or anything else your vehicle may need. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com”

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