After years of using my family’s cars, I finally purchased my first Ford Escape. I spoke to Ramiro Baldovinos, Sales Consultant, over the phone to make sure that the used Ford Escape was still in stock before driving 1 hour and 20 minutes to Bellingham. Ramiro confirmed and mentioned that he would add gas just in case the Escape was purchased.
Ramiro was patient while we asked our questions and took the Escape for a test drive. Randy Larsen, Sales Manager, provided helpful information concerning the previous owner of the Escape. Mitch Valich, Service Consultant, was also patient with answering all of our questions.
While waiting for the Escape paperwork, Duane Elsbee, Parts Supply Consultant, was helpful in researching the cargo cover. Since it wasn’t in stock, we were able to have the part number to order for pickup at our local Ford Dealer.
Mike Diehl, Owner, sealed the deal and made the SUV buying process very pleasant. He came across sincere and caring about my Escape purchase.
After owning my SUV for almost a month, I am happy with my Escape.