This was my first trip to Dimmitt Cadillac as I have just purchased a used 2011 Caddy CTS Coupe. Patricia Jones was very patient and took all the time necessary with me to explain many items I was not familiar with due to not having an owner's manual. I waited while I had the oil changed and a couple of items reviewed for future service. While waiting, I watched Patricia wait on many customers as she was the only service tech at the desk for a long time. Each person was given the same, friendly service even when there were people waiting, she acknowledged each customer and pleasantly asked them to wait while she finished completely with the person ahead of them in line.
The dealership is also VERY nice, clean and all the people there are very helpful and friendly!